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Firefox crashes

  • 7 risposte
  • 2 hanno questo problema
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  • Ultima risposta di NEWPALTZWALTZ

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FIrefox hangs when I visit sites that play video...Youtube, CBS...etc. I have a MAC. The firefox "Busy Wheel" rotates an eventually the Force stop window pops up informing me that Firefox is unresponsive. I have tried a couple of forums where I removed cookies and Cache, FIREFOX in safe mode, and refresh Firefox to default settings. I think that it has something to do with a recent adobe update that I installed. Copied the last crash report:

ID: bp-933850c6-18dc-4208-b8e2-f91ba2150420 Signature: hang | libsystem_kernel.dylib@0x17c1e

Thank you in advance.

FIrefox hangs when I visit sites that play video...Youtube, CBS...etc. I have a MAC. The firefox "Busy Wheel" rotates an eventually the Force stop window pops up informing me that Firefox is unresponsive. I have tried a couple of forums where I removed cookies and Cache, FIREFOX in safe mode, and refresh Firefox to default settings. I think that it has something to do with a recent adobe update that I installed. Copied the last crash report: ID: bp-933850c6-18dc-4208-b8e2-f91ba2150420 Signature: hang | libsystem_kernel.dylib@0x17c1e Thank you in advance.

Modificato da cor-el il

Soluzione scelta

That looks like a problem (hang) with the Flash plugin.

See:

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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Soluzione scelta

That looks like a problem (hang) with the Flash plugin.

See:

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b3a232fa-8dcc-4c26-84bd-a7bce2150421 a6cacd01-61e0-461e-a0db-111152150421 933850c6-18dc-4208-b8e2-f91ba2150420 3645bdd8-d8f8-4be5-8f99-b615a2150421 409e14e1-363a-4a95-9bc9-470162150421 6308d46b-b683-4e68-97cd-e3f392150421 1d10ec66-fc05-485a-9af4-4bb1a2150421

Could not figure out how to "Mark and Copy". Downloaded each crash report and copied the ID for each. Hope this works for you.

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That was good, but please remember to include the BP as part of it.

For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.

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I am missing something with regard to BP. Did the about:crashes in the address bar and it showed the list of reported crashes. None of the listed crashes have a BP before the ID.?

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aboutcrashesFx29

Thank you for your help!

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Followed COR-EL's Mozilla thread and uninstalled Flash and Re-installed. Still had the problem going to youtube, until I restarted laptop. When I tried again the problem did not occur. I would still like to know why, but I am up and running. I will return to this question forum to see if FredMcD finds anything specific with the crash reports. THanks both of you for your help.

Newpaltzwaltz