How Do I Sue Moxilla
Moxilla has killed my laptop. It is barely running. I cant go into the site without advertisements, or it just stops responding, or it brings up ask.com, sites did not ask for.
Tutte le risposte (4)
hello, this sound like a problem with adware on your system - so perform all these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
A common way that Ask can get into your system is when you update the Java plugin from Oracle. If you aren't careful when OK'ing the various screens, you get Ask everywhere.
Here's my suggested procedure for tracking down and cleaning out unwanted toolbars and other bad add-ons on Windows. Sorry for the length -- it's not as bad as it sounds:
(1) Open the Windows Control Panel, Uninstall a Program (or on XP, Add/Remove Programs). After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
(2) Open Firefox's Add-ons page using either:
- Ctrl+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
Success?
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