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why don't the new tabs show the "normal" tiles page?

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  • Ultima risposta di coolcollins

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dear mr. or mrs. support,

i have recently bought a new laptop. i synced it up with my old one but for some reason whenever i open an empty new tab it opens on a page of the bing searchengine which is something i never asked it to do. i can't change this in the preferences and i am sure that nothing i can change in the preferences i think should realate to this as well as in the addons and plugins that i can reach as a layman, differs from those of my old laptop. stil all empty tabs open on the bing search. the laptop is an acer which might be relevant as the URL opening in every new tab is: homepage-web.com/?s=acer&m=tab so yea acer's pretty much involved in this.

oh and according to mcaffe the site is untrustworthy/unsecure so thats good.

I'd really like to get rid of this as it cuts down considerably on my browsing speed and makes me feel slightly soiled by bing and other affiliated parties. As such i would be dreatly appreciative of your help. Thanks in advance, Simon

Soluzione scelta

hi mr. zephisto :-)

this sounds like a problem possibly caused by adware on your pc, so please perform the following steps:

  1. please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/
  2. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  3. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  4. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Soluzione scelta

hi mr. zephisto :-)

this sounds like a problem possibly caused by adware on your pc, so please perform the following steps:

  1. please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/
  2. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  3. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  4. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Certainly homepage-web.com/?s=acer&m=tab is a nasty browser hijacker that should be removed from the infected PC as early as possible. I see useful tips on this article: <removed link and the problem was already solved back in Feb> Hope this may help you.

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