Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Splash screen loads, then FF crashes, even with Shift key held down. HELP!

  • 22 risposte
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di John99

Myscha Butt (Kittybriton)
Myscha Butt (Kittybriton)
more options

For some weeks now I have been having problems with both Firefox and Thunderbird. Neither will load. Sometimes I have been able to load once after a clean reinstall. I have tried: virus scanning and cleaning portable version on different computers (I use a portable version whenever possible but this has become an issue on static computers also) deletion of data folder

Just to rub salt in the wound, when the programs crash and I try to send a report, the error reporter says it is unable to send a report. Have not had time/patience to look into that.

For some weeks now I have been having problems with both Firefox and Thunderbird. Neither will load. Sometimes I have been able to load once after a clean reinstall. I have tried: virus scanning and cleaning portable version on different computers (I use a portable version whenever possible but this has become an issue on static computers also) deletion of data folder Just to rub salt in the wound, when the programs crash and I try to send a report, the error reporter says it is unable to send a report. Have not had time/patience to look into that.

Tutte le risposte (2)

Myscha Butt (Kittybriton)
Myscha Butt (Kittybriton) Utente che ha posto la domanda
more options

Firefox Portable Edition thread at Portable Apps forum: http://portableapps.com/node/43348

John99
John99
more options

OK noted. I see from your portableapps thread that at the moment your portable is failing integrity self tests of the installer.

Possibly it would also be worth asking separately on the portableapps forum about how the Crash Reports and Crash IDs are handled.

  1. 1
  2. 2