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Every time I try to download an item on Firefox, it says "download failed".

Inserita

...then it downloads that item into my Downloads folder, but it contains 0 bytes and when I open it up it comes out as a blank file.

...then it downloads that item into my Downloads folder, but it contains 0 bytes and when I open it up it comes out as a blank file.

Dettagli aggiuntivi sul sistema

Plugin installati

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.09
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Version 5.4.2.18903
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Garmin Communicator Plug-in Version 4.0.4.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.

Applicazione

  • Firefox 32.0.3
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:32.0) Gecko/20100101 Firefox/32.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/32.0.3/Darwin/en-US/

Estensioni

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Grafica

  • adapterDescription:
  • adapterDeviceID: 0x6741
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 6750M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Preferenze modificate

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage_override.buildID: 20140923175406
  • browser.startup.homepage_override.mstone: 32.0.3
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 32.0.3
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.directorshockwave: 0
  • plugin.state.flash: 0
  • plugin.state.java: 0
  • plugin.state.silverlight: 0
  • privacy.sanitize.migrateFx3Prefs: True

Varie

  • User JS: No
  • Accessibilità: No
cor-el
  • Top 10 Contributor
  • Moderator
17673 soluzioni 159870 risposte

Do you have anti-virus software that might be blocking the file and deleting it?

Do you have anti-virus software that might be blocking the file and deleting it? *https://support.mozilla.org/kb/Unable+to+download+or+save+files
FredMcD
  • Top 10 Contributor
4306 soluzioni 60427 risposte
http://kb.mozillazine.org/Unable_to_save_or_download_files