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Firefox is crashing while i am importing anything on GMail and when saving any file in pdf. I have mac OS.

Inserita

Hello Support, The Firefox gets crashed whenever i am trying to add an attachment in Gmail and whenever saving some thing in pdf through print option. Please help in it.

Hello Support, The Firefox gets crashed whenever i am trying to add an attachment in Gmail and whenever saving some thing in pdf through print option. Please help in it.

Dettagli aggiuntivi sul sistema

Plugin installati

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.09
  • Shockwave Flash 15.0 r0
  • Facebook Video Calling by Skype
  • Version 5.4.2.18903
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • iPhoto6

Applicazione

  • Firefox 32.0.3
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:32.0) Gecko/20100101 Firefox/32.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/32.0.3/Darwin/en-US/

Estensioni

  • Diigo Toolbar 5.1.0.38 ({fc2b8f80-d9a5-4f51-8076-7c7ce3c67ee3})
  • Firebug 2.0.4 (firebug@software.joehewitt.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WebRank SEO Toolbar 4.4.1 (webrank-toolbar@probcomp.com)

Javascript

  • incrementalGCEnabled: True

Grafica

  • adapterDescription:
  • adapterDeviceID: 0x2a02
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Intel Inc. -- Intel GMA X3100 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Preferenze modificate

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage_override.buildID: 20140923175406
  • browser.startup.homepage_override.mstone: 32.0.3
  • browser.tabs.warnOnClose: False
  • dom.max_chrome_script_run_time: 0
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 32.0.3
  • font.internaluseonly.changed: True
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1411717890
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.offlineApps: True
  • privacy.cpd.sessions: False
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1409512383

Varie

  • User JS: No
  • Accessibilità: No
guigs 1072 soluzioni 11697 risposte

Hi amitsharma3, Please make sure that gmail is added to the pop up exceptions list in Firefox Menu > Content > Popup "Exceptions" button as well as for the printing to try to reset the printing options with these directions: Fix printing problems in Firefox.

If it continues to crash please go to about:support, submit the crashes and then copy the all the reports in about:crashes with bp- in front of them and post them in your response.

Hi amitsharma3, Please make sure that gmail is added to the pop up exceptions list in Firefox Menu > Content > Popup "Exceptions" button as well as for the printing to try to reset the printing options with these directions: [[Fix printing problems in Firefox]]. If it continues to crash please go to about:support, submit the crashes and then copy the all the reports in about:crashes with bp- in front of them and post them in your response.