Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Adobe Shockwave constant crashing.

  • 7 risposte
  • 5 hanno questo problema
  • 123 visualizzazioni
  • Ultima risposta di FredMcD

more options

Every now and then, while either watching any sort of video or stream, my player will freeze, then follow with a dialogue box prompting myself to either Continue or Stop Plugin. When I hit Continue, it gives itself sometime, and then the dialogue box pops up again. I have already turned off the acceleration option for Flash, I have made sure my plugins were all update, and, when checking for crash reports, none of which start with "bp", which I have seen suggested to be provided in other threads for similar problems.

This happens anywhere from every hour to every 3 or 4 hours, seemingly random.

Thank you in advance for any assistance.

Tutte le risposte (7)

more options

Since I don't have the ability to edit, I just want to add that Shockwave Flash 14.0 r0 is the version shown.

more options


Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

more options

As I said, "I have already turned off the acceleration option for Flash".

more options

This is still a problem.

more options

You know that Flash is up to version ? See if that helps.

more options

running two or more programs at a time may also crash the plugin.

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.