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verizon email..can't reply to emails says null status:404

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  • Ultima risposta di rob46

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Since Firefox update 31, I cannot reply to incoming emails. When I try to send an email or reply to one I get this message: Unable to Load Null Status: 404. I use Verizon webmail and they say it's a Firefox problem. Using Mac Mini Mac OS-X 10.6.8

Soluzione scelta

Back to working normally tonight on v32 beta. Thanks to all who put in hours of work to fix the problem.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart

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Thank you Fred. I have cleared cookies, cache etc and that didn't help. I don't want to start in safe mode and poke around because I don't know what to look for. I wondered if the mail server settings were changed but don't know where to look for them. I know SMTP port should be 465 but can't find it to check. Any ideas?

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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

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I did try the Firefox safe mode today and that didn't cure the problem. Also on phone again with Verizon Fios who said it's a Firefox glitch. More information for you..I can use Safari to send emails so I have to agree it's not Verizon causing it. Have to believe it's Firefox latest update 31. Any ideas how to fix it or who to contact?: Many thanks.

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Have you tried going back to FFv30 the current version?

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I have the same problem and have notified Mozilla that it is STILL broken after each of the subsequent "updates."

Safari works, so this is without a doubt a Firefox issue. A bug this bad should have been addressed WEEKS ago. Mozilla needs to address this STAT!

It's diving me insane to have to switch to Safari for emails.

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None of this works.

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Sorry you have the same problem Wayne. Hopefully Mozilla will find a fix soon or at least realize there is a glitch. This started with v30 I believe and continued with v31. I don't recall a problem with v29. I have just stopped using Firefox and switched to mostly using Safari. Too bad!

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404 is the error code for server not responding. Are you using the browser, or an e-mail program?

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I'm not sure what you mean.

I go to www.webmail.verizon.net and do email from there.

I see that I am not the only one using Verizon Webmail that is having this problem.

Safari works, so it i *definitely* something wrong with Firefox v.31 (Firefox v.30 worked fine)

I loathe the Safari browser, so I only use it when I *have* to. I've been using Firefox for years, and it's really pissing me off that they released such a buggy version.

Modificato da WayneInNYC il

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I tried the link. This is what I got;

http://www.webmail.verizon.net/

Server not found

Will retry.

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Nothing happened when I tried the link it just took me to my regular webmail page.

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WayneInNYC,

Firefox 31 hasn't been released yet. It's currently in the Beta testing phase. http://www.mozilla.org/en-US/firefox/31.0beta/releasenotes/

Just a guess, but mozilla::pkix as default certificate verifier might be related to your issue ?? For your information only: https://bugzilla.mozilla.org/show_bug.cgi?id=976961 - still being worked on; not signed off yet (Please don't comment in that Bug report unless you can provide a patch to fix the problem.) https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

My advice is to revert to Firefox 30 until Firefox 31 is released on Tuesday, July 22.

https://wiki.mozilla.org/RapidRelease/Calendar under Future branch dates

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I'm in the Beta program and I have Firefox v.31 I'm reporting bugs in the new version like I was asked to.

I'm not going to revert and loose all my stored info AGAIN!

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Merely uninstalling and reinstalling an older (or newer) version shouldn't result is the loss of personal user data which is stored separately fron the Firefox program files.

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Nothing happened when I tried the link it just took me to my regular webmail page.

Sign out first. Then use the sign in link.

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I tried that too. As soon as Iog back in, it takes me to me email page.

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Well v31 is running and I still am having the same problem and still using Safari instead of Firefox. I can receive emails on Firefox via Verizon Fios webmail but can't send them or reply to them. It works fine on Safari. I hate to give up Firefox but don't like to have to switch back and forth like I have been doing.

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Ann,

Are you unable to send new emails or forward emails?

I can send a NEW email using Firefox, but I cannot Forward, or Return emails unless I'm using Safari.

Modificato da WayneInNYC il

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