Showing questions for topic:

Firefox on Android will not log into Firefox account

I installed Firefox and Firefox Beta on my Samsung Galaxy Tab S10 Ultra tablet. It will not let me log into my Firefox account. When I try scanning the QR Code from Fir… (gụkwuo)

I installed Firefox and Firefox Beta on my Samsung Galaxy Tab S10 Ultra tablet. It will not let me log into my Firefox account. When I try scanning the QR Code from Firefox on my Windows Device, it scans the QR Code, but nothing happens. If I click log in with "email" nothing happens. I am signed in on my Windows Computer no problem, but Android will not let me on my Tablet, but let me log in on my Samsung Z Fold 7 Android phone. My Tablet is running Android 16 with Samsung UI 8.5, everything is up to date.

Open 3

I logged into firefox on new computer and synched but none of my bookmarks or passwords showed up -- what can I do to restore? Can I import them from iphone?

I logged into firefox on new computer and synched but none of my bookmarks or passwords showed up -- what can I do to restore? Can I import them from iphone? Note that m… (gụkwuo)

I logged into firefox on new computer and synched but none of my bookmarks or passwords showed up -- what can I do to restore? Can I import them from iphone? Note that my old computer doesn't work, so I can't import files from it yet.

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In the previous version, whenever I clicked sync, my browsing history was updated automatically. Why is this no longer working after the recent update?

In the previous version, whenever I clicked sync, my browsing history was updated automatically. Why is this no longer working after the recent update? I always use Firef… (gụkwuo)

In the previous version, whenever I clicked sync, my browsing history was updated automatically. Why is this no longer working after the recent update?

I always use Firefox on my 2 devices (PC & laptop) and keep them synced. However, after the latest Firefox update, the sync feature stopped working. My Firefox history from the past two days/yesterday on my PC has not been synced or imported to my laptop

Open 1

How to import bookmarks to new Apple laptop from old one

I purchased a new Apple laptop, a MacBook Neo, & need to import bookmarks from my old MacBookAir to the Neo. No success thus far after going to Mozilla article "Sync… (gụkwuo)

I purchased a new Apple laptop, a MacBook Neo, & need to import bookmarks from my old MacBookAir to the Neo. No success thus far after going to Mozilla article "Sync bookmarks...." & following those instructions.

Open 1

Passwords don't work on my new imac

I moved bookmarks from old mac to new mac so I can visit all my websites. However no user names and passwords load on the new mac. I hit sync over and over and nothing ha… (gụkwuo)

I moved bookmarks from old mac to new mac so I can visit all my websites. However no user names and passwords load on the new mac. I hit sync over and over and nothing happens. Thx in advance for your help.

Open 1

Laptop not syncing with DeskTop

HI All Recently purchased a laptop and want to have FF sync with my desk top. I am signed in to both devices with the same account and have checked all settings on both a… (gụkwuo)

HI All Recently purchased a laptop and want to have FF sync with my desk top. I am signed in to both devices with the same account and have checked all settings on both and they are identical. Why are they not syncing?

Open 6

Synchronisation via my Firefox account isn’t working

Good afternoon. Account synchronisation has stopped working. If I open the browser on my mobile device without using a VPN, the browser says I’m not logged in. However, i… (gụkwuo)

Good afternoon.

Account synchronisation has stopped working. If I open the browser on my mobile device without using a VPN, the browser says I’m not logged in. However, if I open the browser via a VPN, everything loads correctly. Could this be because I live in Russia? I’m using the latest version of Firefox from Google Play on my device.

Open 1

trying to sync with my phone code via emaail does nor arrive withhin 10 minutes

I am trying to sync my computer and phone and it sends a code to my email address. but out of the 3 times I have tried I have received 2 codes but at least 20 minutes af… (gụkwuo)

I am trying to sync my computer and phone and it sends a code to my email address. but out of the 3 times I have tried I have received 2 codes but at least 20 minutes after sending so I cannot use them. I am using Thunderbird for my email

Open 1

Why does Firefox erase all my browsing history while signed in with sync on with no user interaction?

Firefox deleted my entire browsing history while signed in with syncing on, with no user interaction. This should never happen. What is the point of Firefox sync if it do… (gụkwuo)

Firefox deleted my entire browsing history while signed in with syncing on, with no user interaction. This should never happen. What is the point of Firefox sync if it does this?

Open 1

Passwords disappeared with Version 154.0 update

I believe I got an automatic update to Version 154.0 yesterday on my Windows 11 laptop. When I opened Firefox after the update I got stuck My Bookmarks appear to still b… (gụkwuo)

I believe I got an automatic update to Version 154.0 yesterday on my Windows 11 laptop. When I opened Firefox after the update I got stuck

My Bookmarks appear to still be available, but my passwords are gone. The passwords are still available on my iPhone and iPad

I have tried syncing to no avail.

I need my passwords. How can I get them back?

Open 5

History doesn't sync between Firefox PC and Android

Hello, I have an issue with the history not being synced between my Android smartphone and my Windows PC/s. History synchronizes just fine between my PCs (Win 10/11). Ot… (gụkwuo)

Hello, I have an issue with the history not being synced between my Android smartphone and my Windows PC/s.

History synchronizes just fine between my PCs (Win 10/11). Other sync functions between my phone and PC work just fine - checking the open tabs on another device, sending a tab to another device.

I am currently using 2 "sets" of Firefoxes on my devices with 2 different accounts, and the issue is present on both:

Set 1: Firefox - PC1 (Win10), PC2 (Win11), Phone (Motorola Edge 40 NEO) Set 2: Firefox Nightly - PC (Win11), Phone (Motorola Edge 40 NEO)

I already updated Firefox everywhere, logged out and in, cleared the cache & storage, restarted my phone etc.

Open 2

why did firefox delete most of my shortcuts on my old pc after i synced with my new iaptop and how do i get them back

why did firefox delete most of my shortcuts on my old pc after i synced with my new laptop and how do i get them back. I am a senior of 71 yrs not a computer tech.this ju… (gụkwuo)

why did firefox delete most of my shortcuts on my old pc after i synced with my new laptop and how do i get them back. I am a senior of 71 yrs not a computer tech.this just screwed everything up for me!HELP!!

Open 1

Where Does Firefox Keep My Browsing History?

Hello I've installed Firefox Standard Stable on Windows 11, signed in to my Firefox account, and browsed for about 3–4 days. I decided to use it on my phone too. After in… (gụkwuo)

Hello

I've installed Firefox Standard Stable on Windows 11, signed in to my Firefox account, and browsed for about 3–4 days.

I decided to use it on my phone too. After installing it and signing in with the same account on my Android device, about 2,200 browsing history items appeared on the phone.

I don't know why. Before browsing, I always cleared my history on my PC using the following options:

CTRL+SHIFT+DEL and selected Everything, with all 5 options selected.

The browsing history data only appeared on the phone.

My concern is: the data must have been downloaded from somewhere since it was cleared on my PC. So, where are those 2,200 history items stored in the cloud, and how can I delete them?

I don't care about my browsing data. If it were sensitive, I would have deleted my Firefox account by now and used the app without an account.

I love Firefox, and this is a big concern that should be addressed ASAP.

Thank you for looking into this.

Open 3

Data Lost

Hi there, I have been using the Firefox browser for many years and had saved all my login passwords to various sites on it and I never had a problem with it. But this tim… (gụkwuo)

Hi there, I have been using the Firefox browser for many years and had saved all my login passwords to various sites on it and I never had a problem with it. But this time, after installing Windows and the Firefox browser, when I logged into my account and turned on the sync, it did not bring any of my previous information. When I go to my account management page, it writes my membership date at the bottom of the page as of today (2026), while as I mentioned, I have had an account on the Firefox browser for many years. How is it possible that my previous information does not exist and it recognizes me as a new user and what is the solution?!

Open 3