Ngwaahịa Niile Community Forum

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book

I followed the steps to copy the profile from the old PC and paste it into the folder on the old PC.

Thunderbird is using that profile, but there are no email history or address book.

After updating to 137, trying to send emails times out for my GMX email, however for Gmail it still works fine (I attached the console output in safe mode). I am not using a firewall or a proxy and the problems persists in troubleshoot-mode. I am using Manjaro with Kernel version 5.10.234-2.

Hi, I have a weird problem on thunderbird. See pics: the incoming message number show me 10 messages but only 4 are visible. do you know how to repair this wrong number please? (last version updated) thanks regards

My wife's thunderbird program on her laptop is recently showing the email address of every sender for all of her messages. I'm not seeing that in my inbox, and the column being used is "From". Why is the email address being shown for every message?

I've been using Thunderbird for years without issues. A few weeks ago, Thunderbird on two of my computers, (a Win10 laptop and a Win11 desktop) stopped receiving email, but were still able to send it. After a couple of days, normality resumed and both computers were able to receive email again, without any corrective measures taken by me. However, about 5 days ago the same thing has happened again, but this time, the desktop has resumed normal function but the laptop has not. The error (both times of failure) is shown in the image. TB on the Win10 laptop is configured POP3. On the Win11 desktop IMAP.

Email works perfectly from web interface, and so I'm very reluctant to change the password on the server in case I get locked out of the web interface, but perhaps this might be the step to take? I uninstalled TB using RevoUninstaller to completely wipe TB from the computer, including any registry entries. Installed TB version 137.0.2. Still the issue persists. I'm certain that the account settings are correct, so the issue is a complete mystery to me as to what is going on here. I would very much appreciate any help to resolve this issue please.

I would like to copy a large folder of messages, 211mb, from under Local Folders to a folder under another account. If I try to copy or move the folder from Local Folders only a portion of the messages are copied - 35mb worth. I have tried all sorts of ways to copy the messages including copying small numbers of messages to the new folder. I can copy 1 extra message but not larger quantities. I an running Thunderbird on Win11 and the accounts are all pop. I tried Importexport NG but that will only import a mbox under local folders. Not what I want.

I am having a problem with receiving emails that are someone replying to an email I sent. I don't hear back from them and when I give them a call to see why they haven't responded they say, yes they have. So I go and type their name in the search bar at the very top and it shows me their responses and says that the email is in my inbox but it isn't! How do I figure out where these emails actually are and how can I get it to stop doing this?

Hello, I just organized Thunderbird mobile on my Samsung tablet. On the desktop, Thunderbird shows a menu and a address book. When I get an Email I can save the mail address in my address book. But, Thunderbird mobile doesn't show a menu nor a address book and it does not use the contact saved at the tablet. Can anyone help me to solve this problem? Thanks a lot!! Regards, Monika

Hallo, kürzlich habe ich Thunderbird mobil auf meinem Samsung Tablet installiert. Leider zeigt die App keine Menüleiste und keine Option eines Adressbuches. Dazu greift Thunderbird auch nicht auf gespeicherte Kontakte zu. Bei der Desktopversion wird sowohl die Menüleiste als auch ein Adressbuch angezeigt. Könnte mir bitte jemand behilflich sein, dieses Problem zu lösen? Vielen Dank! Grüße, Monika

This is the message I get when I try log on. The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [SYS/PERM] Your account is not enabled for POP access. Please visit your Gmail settings page and enable your account for POP access.

Using Thunderbird desktop for Windows with my Hotmail account, I frequently cannot send an outgoing email. I regularly get the following message even while successfully receiving incoming messages.

Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Cannot connect to SMTP server 2603:1036:308:2817::2 (2603:1036:308:2817::2:587), connect error 10060.

I use Thunderbird for Android with the same email account without any issues. Any thoughts?

A jpg atttachment no longer opens with right click. I have looked at settings, in files and attachments and have tried, open with photoshop elements, open with firefox, always ask, and save file. None make any difference. I can right click on the attachment and the menu says open, save etc. click on open and nothing happens.

What fresh hell is this (in the image)? The display is like this most of the time. Usually, highlighting text causes that part to be fixed but it doesn't last long. This in on Windows 11 and nothing seems to fix it. I've updated drivers and Thunderbird. I've scanned for system file damage. While there wer some corrupt files, fixing them has not affected the display problem. No effect. It looks like some characters are randomly changed to the background color. AMD integrated graphics on a Ryzen 9 7900x and Asrock X670E PG Lightning mainboard.

When my husband sends an email from his work address, it returns it to him, saying that action is required due to it being suspected spam. I have included a picture of what it says. How do I fix this issue?

Recently saving draft emails has become an issue. No longer functional in automatic or manual mode. See attached image for details.

Similarly, automating and rules guided saving copies of 'sent' emails have failed.

No changes have been made to these Thunderbird components.

Attempted to repair the 'drafts' folder did not help.

Any assistance welcomed.

Would someone please make a tool that will diagnose and fix the continuing problem of local folders showing as empty when the profile mail folder shows many message files inside? I've wasted far too many hours following all the suggestions from Mozilla help and Google searches all to no avail. Also, the Add-On ImportExportTools NG does not help or even seem to be working at all. TB 128.9.1 esr

Hallo, nice to contact you; today, suddenly I'm suffering the following problem using Thunderbird 137.0.2: reading the e-mail in my incoming mail or sent mail, it is not possible to open attachments, save them etc. no message or advice; if I try to open the attachment of my old mail stored in local folder, everything works, and also if I open the attachment of my incoming or sent mail with another mail client or using web mail. I deletet my account including data, and reinstall Thunderbird and reconfigure it with no results. Many thanks for any help.

I recently got a new computer, and set up Thunderbird as my email program. Everything is working, except I get two copies of every email I receive. What setting do I need to change to fix this? Thanks.