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Cannot send emails with my Hotmail (Outlook Office) account

For mor than a week, it's been impossible to send emails via Thunderbird for my Hotmail account. I always get an error message saying that there's been a connection issue… (gụkwuo)

For mor than a week, it's been impossible to send emails via Thunderbird for my Hotmail account. I always get an error message saying that there's been a connection issue to the SMTP server.

Already checked the online help for SMTP configuration but everything seems OK (see screnshot). The only strange thing is that for the authentification method, there is not the "OAuth2/Modern Aut" option.

Any idea how to solve this issue ?

Couple of notes :

    - Receiving messages with this hotmail account works perfectly fine. 
    - Sending / receiving emails with a yahoo account works fine

Asked by manceau_matthieu Aka elekere 18 gara aga

Answered by david Aka elekere 14 gara aga

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After October 10 update, Thunderbird does not retrieve / download mail on one account

I have the same issue and behavior reported in question 1468895 following update 128.3.1esr. When I "get new mail," another account processes and my main one does nothin… (gụkwuo)

I have the same issue and behavior reported in question 1468895 following update 128.3.1esr.

When I "get new mail," another account processes and my main one does nothing with no status message display. It used to be that when "nothing" happened, I would try again and be asked to confirm a security exception and then it worked again.

A tablet pc I use for travel with the same update continues to download mail for this account, though more hesitatingly than it did.

The error console shows: NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' pop3.server1.4: SecurityError: a SecurityCertificate error occurred Pop3Client.sys.mjs:380:18 pop3.server1.4: SecurityError info: SSL_ERROR_BAD_CERT_DOMAIN Pop3Client.sys.mjs:422:20 pop3.server1.4: SecurityError cert chain: securepop.siteprotect.com; serial# 20:C8:AF:E0:B1:95:42:48:9C:C8:21:21:4A:87:89:B8 <- Avast Web/Mail Shield Root; serial# 4D:D7:A4:81:AF:9D:DF:4D:8F:45:D8:21:07:23:2D:0A Pop3Client.sys.mjs:427:22 tb.account.size_on_disk - Truncating float/double number. 2

I turned off the antivirus email feature and then it read: NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' pop3.server1.4: SecurityError: a SecurityCertificate error occurred Pop3Client.sys.mjs:380:18 pop3.server1.4: SecurityError info: SSL_ERROR_BAD_CERT_DOMAIN Pop3Client.sys.mjs:422:20 pop3.server1.4: SecurityError cert chain: securepop.siteprotect.com; serial# 0F:F0:5D:99:50:38:74:73:10:57:9F:F7:75:85:06:4A <- GeoTrust TLS RSA CA G1; serial# 0D:07:78:2A:13:3F:C6:F9:A5:72:96:E1:31:FF:D1:79 Pop3Client.sys.mjs:427:22

Asked by ljones1 Ụbọchị 2 gara aga

Answered by Matt 1 ụbọchị gara aga

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No notification for messages that have been filtered. Bug ?

I recently added a new 'message filter' setting to Thunderbird, to redirect some of my received emails to a local folder. After doing this i do not get any indication of … (gụkwuo)

I recently added a new 'message filter' setting to Thunderbird, to redirect some of my received emails to a local folder. After doing this i do not get any indication of a redirected email being received, no sound & no count on the icon. I do still Get both sound and count indication for messages that remain in the main account folder. All other settings are correct and working. Am i missing something or is this a bug ?.

Thanks.

Asked by mailbox52 Aka elekere 13 gara aga

Answered by Wayne Mery Aka elekere 13 gara aga

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Incoming emails corrupted between Gmail and Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACgGLqaAAAKpWlDQ1BJQ0MgUHJvZmlsZQAASImV

Once again, some of my incoming emails are corrupted between Gmail (where they are readable) and the Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACg… (gụkwuo)

Once again, some of my incoming emails are corrupted between Gmail (where they are readable) and the Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACgGLqaAAAKpWlDQ1BJQ0MgUHJvZmlsZQAASImV

Asked by jinkem Ụbọchị 3 gara aga

Last reply by Wayne Mery Aka elekere 18 gara aga

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jumping screen

I am using Thunderbird version 128.3.1 esr Every time I view an email in the preview pane and start to scroll down, the preview screen jumps back to the top of the email.… (gụkwuo)

I am using Thunderbird version 128.3.1 esr Every time I view an email in the preview pane and start to scroll down, the preview screen jumps back to the top of the email. This happens at least once, and several times in a few emails. Does anyone have an idea what is causing this and/or how to correct it?

Asked by Robert Swenson 1 ụbọchị gara aga

Answered by Robert Swenson 1 ụbọchị gara aga

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Happy to announce I reverted back to pre 115 TB (Mac)

Friends: I was running 91.13.1 for the longest time and upgraded to 128 (Nebula) which is a disaster. So many bugs. I kept saying they ruined a great software. E.g., sear… (gụkwuo)

Friends: I was running 91.13.1 for the longest time and upgraded to 128 (Nebula) which is a disaster. So many bugs. I kept saying they ruined a great software. E.g., search was totally broken: take forever and doesn't work. Resizing columns is a pain but I realized 115 was the same way.

Challenge: profile gets upgraded too and can't downgrade. But I pulled out backup of a) program b) profile from backup. Replaced everything except the Mail (and its subfolder Local Folders) Replaced the program to 91.13.1 Worked like a champ ~~ upgraded to 115.12.2 - terrible - nicer UI e.g. resizing but same issues as Nebula described above (with columns, search etc.). ~~ downgraded back to 91 - got the profile back upgraded to 102.13.0 Jul 2023: https://thunderbird.en.uptodown.com/mac/download/104978201 (downloaded from: https://thunderbird.en.uptodown.com/mac/versions) ~~~ The designers of this great software broke the UI after 115. Happy to be back at 91.13.1 and won't upgrade for a loooong time, if ever. Best Regards

Asked by Someone 1 ụbọchị gara aga

Last reply by Someone 1 ụbọchị gara aga

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Changed text of certain SENT mail

I recently sent mail to two (2) separate sites recently. One was a dot gov and the other a dot com. The multi-line text content of both messages has been replaced by th… (gụkwuo)

I recently sent mail to two (2) separate sites recently. One was a dot gov and the other a dot com. The multi-line text content of both messages has been replaced by the identical single line:


tWE1qB8UjaOoCR8glLIvoGv9--

ScreenShot attached.

I haven't yet searched other messages for the occurrence.

What has happened? I need the original texts restored, and also to prevent any future recurrence.

Thunderbird 128.3.1esr (32-bit) Win10 Home 19045.5011 64-bit (fully up-to-date.) HP Notebook

Asked by rlhjrnss 1 ụbọchị gara aga

Answered by christ1 1 ụbọchị gara aga

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Return Receipt

It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've search… (gụkwuo)

It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've searched in every category and can't even find an "Options" on the menu. I remember when Thunderbird did have a "return receipt" that was very easy to find. Now it seems that it has disappeared altogether. What gives?

Asked by Candee Wilson 1 izu gara aga

Answered by bobd888 1 izu gara aga

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Fetch messages...

Is it possible to make Thunderbird (128.3.1esr) fetch the messages itself when you open the program, without pressing the "Fetch messages" button? /hans peter Solved by:… (gụkwuo)

Is it possible to make Thunderbird (128.3.1esr) fetch the messages itself when you open the program, without pressing the "Fetch messages" button? /hans peter

Solved by: Tools > Account settings > Server settings > Server settings > Automatically download new messages /hans peter

Asked by Hans Peter Ụbọchị 2 gara aga

Answered by Hans Peter Ụbọchị 2 gara aga

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email body not opening properly

Hello When I open many of my emails, it shows nothing in the 'From' or 'Subject' and rather than having a message in the body, it says: _com.samsung.android.email_54684… (gụkwuo)

Hello When I open many of my emails, it shows nothing in the 'From' or 'Subject' and rather than having a message in the body, it says:


_com.samsung.android.email_5468463121860--

It is always the same no matter which email I open.

Yet when I open the same email using a path through my website host rather than Thunderbird, I get the message that is in the body instead!

I have attached 3 screenshots. The first shows the email I wish to open The second shows what the email looks like in Thunderbird, when open. The third shows the same email when opened through my website host email program.

How can I fix Thunderbird so it works properly again? Blessings, Roslyn

Asked by Roslyn Levin Ụbọchị 3 gara aga

Answered by Roslyn Levin Ụbọchị 2 gara aga

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Some emails coming in as gobbeldegook

Random emails are coming in looking like this: (private, USPS, etc.) Why? =_Part_575397_115620476.1698020651993 Content-Type: image/png Content-Transfer-Encoding: ba… (gụkwuo)

Random emails are coming in looking like this: (private, USPS, etc.) Why?


=_Part_575397_115620476.1698020651993

Content-Type: image/png Content-Transfer-Encoding: base64 Content-Disposition: inline; filename="1698019894740blob.jpg" Content-ID: <87515455-5992-5c0c-484d-65c0b5a2fa9b@yahoo.com>

iVBORw0KGgoAAAANSUhEUgAABDgAAAVcCAIAAABWYL0gAAAgAElEQVR4nOzdabQs2VUf+P/e50RE Zt7hzVWv5ipJpaI0gBAgSkOhyXgJELLAeCEsDN24wcZ4tY273RNebn/t/tCrP3R7NTTY2N1m6rXs Xs1kM4gGzFQI1EIIITFoqqpXqlfvvTtlZkScs/fuD5GZN+/06t1Xb8h77/7patd9mZGREZERN8+O M9HPvp7gnHPOOeecc4uE7/YGOOecc84559xunqg455xzzjnnFo4nKs4555xzzrmF44mKc84555xz

Asked by jinkem 1 ọnwa gara aga

Last reply by Matt Ụbọchị 3 gara aga

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Image file picker stopped working after recent update to Version 128.3.1esr (64-bit)

On Xubuntu 24.04: In compose, the image file picker stopped working after a recent update to Version 128.3.1esr (64-bit) These images are simple png or jpg from my Pictur… (gụkwuo)

On Xubuntu 24.04: In compose, the image file picker stopped working after a recent update to Version 128.3.1esr (64-bit) These images are simple png or jpg from my Pictures Folder. I double checked that all accounts all do allow html composing. The 'Choose File' Button does nothing at all. I was expecting a pop-up file picker.

Asked by John Chewter Ụbọchị 4 gara aga

Answered by John Chewter Ụbọchị 3 gara aga

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Microsoft 365 Email- Unable to Send Emails (Login to server failed)

We just signed up for a Microsoft email account this weekend. Preferring to use TB, everything seemed ok as I was able to receive emails just fine, but upon trying to sen… (gụkwuo)

We just signed up for a Microsoft email account this weekend. Preferring to use TB, everything seemed ok as I was able to receive emails just fine, but upon trying to send emails, I continue to receive an error message saying "Login to server smtp.office365.com with username tom@callablefirst.com failed".

I have gone through many different troubleshooting techniques I read about in the community and here is a checklist of things tried:

1. Checked that IMAP is toggled on in 365 admin 2. Checked that TB is accepting cookies and no exceptions are listed 3. Tried changing SMTP server to recommended instructions from Microsoft and verified all settings are OAuth2 4. Enabled 2F Authentication 5. Used config. edit to clear out all existing OAuth2.scope files

I have downloaded a different email client- eM client and everything works fine sending emails from that end so I am convinced this has nothing to do with my password being entered incorrectly, but some unknown conflict that isn't getting resolved between TB and the 365 account. I prefer using TB but am getting to the point where this is taking a lot of time away from other business activities that need to get done.

I have my marketing guy trying to remotely help figure things out, too, but he is at a loss as well.

Let me know if you have any ideas, thanks, much!

Asked by tom469 Ụbọchị 6 gara aga

Answered by tom469 Ụbọchị 4 gara aga

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failed Mac, now need to use profile backup

Hi. My iMac failed and I now have another. I've downloaded TB to it. In my dropbox account I have a profile backup folder which I'm hoping is what I need. Is there a set … (gụkwuo)

Hi. My iMac failed and I now have another. I've downloaded TB to it. In my dropbox account I have a profile backup folder which I'm hoping is what I need. Is there a set of foolproof instructions for restoring from the profile backup?

Asked by billythomson427 Ụbọchị 4 gara aga

Answered by billythomson427 Ụbọchị 4 gara aga

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Thunderbird 128.2.2 esr - PDF attachments are sometime damaged and cannot be open.

PDF attachments to emails are sometimes corrupt. They are not displayed when the email is opened (only a blue line is shown); after they are saved they cannot be opened (… (gụkwuo)

PDF attachments to emails are sometimes corrupt. They are not displayed when the email is opened (only a blue line is shown); after they are saved they cannot be opened (Adobe and also EDGE give a message that the file is damaged). The same attachments can be opened and saved correctly using the free Outlook application from Windows. I noticed the problem this month. The installed version of Thunderbird is Thunderbird 128.2.2 esr - but the problem also existed with version 128.2.1.

Asked by sr Izu 3 gara aga

Last reply by Wayne Mery Ụbọchị 4 gara aga

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Thunderbird nebula windows 10 corrupts PDF files - Outlook.com account - additional information

I found an interim solution to the problem of the corrupted PDF files by Thunderbird Nebula, as follows: take Thunderbird offline - move the email with the corrupted PD… (gụkwuo)

I found an interim solution to the problem of the corrupted PDF files by Thunderbird Nebula, as follows:

take Thunderbird offline - move the email with the corrupted PDF attachment to Outlook Archive folder - put Thunderbird back in the online modus - move email from the Archive folder to the Incoming Post folder

Asked by sr Ụbọchị 5 gara aga

Last reply by Wayne Mery Ụbọchị 4 gara aga