Thunderbird Community Forum

I was having trouble with folders in Thunderbird on my desktop which were different to my Thunderbird folders on my android phone. I deleted Thunderbird from my desktop and also the profiles. I wanted to start again, but Thunderbird will not reopen. How can I get Thunderbird to open and start over with the setup. I am enjoying Thunderbird on my phone and it has all the folders from the email server. Thank you

Moderator note: Moved from the Firefox Desktop forum to the Thunderbird Desktop forum.

I keep getting this message. TDS says it isn't aware of what this this and to contact you to see how to rid myself of this message.

Thank you, Michael Evans

I have placed a question, did not get any response and can't even find my questiomn. Cost me masses of time to scrol throughj the forum

How can I find my questiomns

Using Desktop version 140.10.esr with Windows 11, I am pasting a link to a gifted article from The Atlantic. If I paste the link into a messenger window, it works -- but when I paste it into a newly composted email in Thunderbird, it's blank. What's up?

I was a Thunderbird user for a long time, and so signed up for monthly donations in support. But I ended Thunderbird use when switching to a new computer, and now I'd like to cease that monthly automatic billing. But the Donor Portal doesn't work - the login link is never sent. So how do I terminate this monthly billing?

How in the heck do you reach tech support for Thunderbird? I have NEVER in my life seen a company so elusive to contacting them. I appreciate the help in here, but there are times when a forum can't help and you need the actual company to be accessible to get that help.

I am about to that point of uninstalling it and throwing it out the office window.

Hi all

First time user here, so forgive me if I do or ask something stupid!

I'm the old fashioned kind of user, so I like to have some kind of manual to read through at my leisure, thus saving me from asking daft questions on forums like this.

I have found something at Floss, but it seems to be in a large number of sections which I guess I could doenload individually but it seems a considerable effort.

Can anyone suggest where I could download such a manual? I'm not bothered too much if it relates to an older version of Thunderbird, I just want to have a handy reference to the program in general.

Thanks in advance for any responses.

Mike Boardman

Dear Team,

I am continuously receiving email notifications from the Bugzilla system regarding Firefox bug updates. I am not involved in these bug reports and would like to request that my email address be removed from the notification list or component watch. Kindly unsubscribe my email from all Bugzilla bug update notifications. Thank you for your assistance

Dear Team,

I am currently facing an issue with Thunderbird, and it has not been resolved yet. Therefore, I am unable to send emails through Thunderbird for the time being.

Until the issue is sorted out, I will be sending emails through an alternative method.

Thank you for your understanding.

Thunderbird is what Outlook was striving to be. It looks like Outlook, but out performs every thing I have tried. and it Works!!!!!!!!!!!! Cudo's Love this product.............................................................

how can I cancel my monthly donation to Thunderbird? For the past few months, whenever I use Firefox, I get multiple messages about viruses. I never use thunderbird. I just want to stop the $3 monthly donation throgh Paypal.

I recently created a theme. I got the answer to my question in it. But I can't answer myself! When submitting the form, a message appears: "This page is not working. Contact the website owner." Where should I write to? Tell me please. I need to reply in the topic.

Here is the link to it: https://support.mozilla.org/en-US/questions/1567645

ho appena inviato un post, replica ad una vostra risposta... purtroppo ho concluso con il button "solved the problem" ... per favore, ho giusto ri-raccontato il guaio, non è per nulla solved... non mollatemi, grazie. Giorgio Chiantore, 10015 Ivrea.

I tried to use both robertipp@gmail.com and robertippolito6@gmail.com for my system (along with others until I retired).

I've tried to work with Mozilla, but I cannot get an early system and another laptop (two I've been working). I've tried to work with Mozilla process, but I just cannot to get it to work. I tried to work your process, but I seem your process as asking me to read data that I seem coming close, but working with us. The last information was data, but a little error (?, mine or yours) popped up. My data that I wrote up, then I changed my data for robertippolito6@gmail.com very carefully, but the error this time had to be your error or an blend of data because many of your team and mine are just mine.

I give up. I cancel my contract. I've had to take my laptop for many trips to help with my older brother and who suddenly died. I was spanning around for quite some time to work.

January 31, 2026 is effective canceled. Please refund to me as said.

Robert Ippolito