Thunderbird Community Forum

Hi everyone!

I'm trying to log into my email account on the domain example.com via SMTP. The email account is with yandex.ru. When I try to authenticate, it says the SMTP password is incorrect. I decided to try through Outlook, and it worked. What could be the issue?

Hello, I can't receive any of my e-mails. I can send e-mails out now. Plus I can put in my password to log into my e-mail. This has been a headache for me, I have been with Thunder Bird for years.

I also get a boxes that says : Unable to write the email to the mailbox. It says to make sure the file system allows me to write privileges, and I have enough disk space to copy the mailbox. I have enough space on my computer system and all. Another box that says my e-mail is being processed. Please wait until processing is complete to get messages. I did e-mail you yesterday on these issues. As I said I can e-mail messages out now also log into my e-mail with my password. Thanks, Chris

Neither my wife nor I can access email on our respective PCs. This has been the case for four weeks. We can access email by our Android phones, but we really want to use our PCs. I've tried to resolve the problem and failed. Previous to this failure, I had an account with BT but this was transferred to EE. When I attempt to log in to my mail account, I receive the message "Could not connect ... :the connection was refused". I can also add is that in my Account settings, Outgoing Mail server I see a message "Connection to server mail.btinternet.com:465 failed."

When clicking the "cloud icon" ("get all new messages") I would expect it to check all accounts. But it only check the account that is currently displayed (not the others). Is this a known bug? Is there a setting for this?

Hi

I have set up Thunderbird with a Zimbra mail serveur (Zimbra serveur 10.1.10_GA_4785) using the EWS new feature of Thunderbird.

I can setup the EWS account. The test of the secured connection to the server is returned valid. But in the mailbox, the list of folder is empty, and I see no email. Interestingly, I can successfully send email from this thunderbird using the exchange server as sending server.

To resume, no emails are received, but sending emails works.

So, I check the request to the exchange server when starting a synchronization : Here the result : Request : <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"><soap:Header><t:RequestServerVersion Version="Exchange2010_SP2"/></soap:Header><soap:Body><GetFolder xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><FolderShape><t:BaseShape>IdOnly</t:BaseShape></FolderShape><FolderIds><t:DistinguishedFolderId Id="msgfolderroot"/><t:DistinguishedFolderId Id="inbox"/><t:DistinguishedFolderId Id="deleteditems"/><t:DistinguishedFolderId Id="drafts"/><t:DistinguishedFolderId Id="outbox"/><t:DistinguishedFolderId Id="sentitems"/><t:DistinguishedFolderId Id="junkemail"/><t:DistinguishedFolderId Id="archive"/></FolderIds></GetFolder></soap:Body></soap:Envelope>

Response <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ns2:ServerVersionInfo xmlns:ns2="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" MajorVersion="14" MinorVersion="3" MajorBuildNumber="158" MinorBuildNumber="11" Version="Exchange2010_SP2"/></soap:Header><soap:Body><GetFolderResponse xmlns:ns2="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><ResponseMessages><GetFolderResponseMessage ResponseClass="Error"><MessageText>Cannot invoke "com.microsoft.schemas.exchange.services._2006.types.DistinguishedFolderIdNameType.value()" because the return value of "com.microsoft.schemas.exchange.services._2006.types.DistinguishedFolderIdType.getId()" is null</MessageText></GetFolderResponseMessage></ResponseMessages></GetFolderResponse></soap:Body></soap:Envelope>

The parameters ( domain replaced by *** for privacy) mail.ews.server_versions : {"https://zimbra.*******.com/ews/Exchange.asmx":"Exchange2010_SP2"} mail.outgoingserver.ews1.auth_method : 3 mail.outgoingserver.ews1.ews_url : https://zimbra.*******.com/ews/Exchange.asmx mail.outgoingserver.ews1.key : ews1 mail.root.ews-rel : [ProfD]Mail mail.server.server4.ews_url : https://zimbra.******.com/ews/Exchange.asmx mail.smtpserver.ews1.type : ews

Anyone successfully used the new EWS feature with Zimbra server ?

PS : I confirm the EWS connection with the Zimbra serveur by successfully using EWS on Outlook for android.

Today when I started Thunderbird two of my email accounts are Highlighted in RED with a RED Triangle at the end of the email address.

Both accounts are from Spectrum. My other email accounts from another provider are OKAY.

I am not able to retrieve or send emails on these two accounts. I can get my emails from both accounts when I use Spectrum Webmail. So it looks like the account information is correct.

How do I fix this?

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google search on Sondheim has been "sent" by EDF (my electricity supplier) and some Groupon emails are showing as coming from people I correspond with. Also a Keto bread recipe from a low carb group I belong to has been "sent" by one of my work clients! More weirdly, I copied them into a subfolder on my inbox and they then appeared correctly. I have tried repairing the folder but it made no difference.

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yesterday an error now says error with acct. cray9@oh.rr.com. Another error occurred with the POP3mail server. The mailbox closes. Then a box comes up Thunder Bird crash reporter then I can put why and then restart my e-mail. It does try to load my e-mail then stops. And now my password box doesn't come up to put my password in. Last it says connection to mail.twc.com was reset then once again the mailbox closes. Please help, I have been a customer with Thunder Bird for years. Thank you!!

I have created folders that I want specific emails to be put in when they arrive. But I don't know where to create these rules. Creating the folders is easy but how do I create a rule that tells Thunderbird which folder to put emails from specific people/businesses etc

Hi, bit of a strange ome. I have 4 email account in Thunderbird. One is my AOL account and one is my wifes AOL account. This morning my emails suddenly started appearing in both my AOL account and my wifes AOL account while her emails don't appar at all. I've deleteing her account and setting it up again but the same thing happpens. I'm at a loss. Can you help?

Hi, Since approx. 1 month, I cannot receive nor send emails from my Windows 11 desktop computer. My ISP is Videotron and they tell me that from their end, everything is fine and the configuration is fine. If I use the Videotron Web Service, I can send and receive emails using the Videotron Web Services but these are not reflected on my Thunderbird email interface. If I try to send an email from Thinderbird, I get this message # # * * Sending of the message failed.

1. # * * An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp.videotron.ca Videotron ZGdcwFfPIz2we service temporarily unavailable AUP#EML-016.'

On my Android smartphone, Thunderbird is installed and it works perfectly...I can send and receive emails.

What can be done to make sure that I can send and receive emails from my computer, and to keep the smartphone and computer synchronized. Thank you

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed I can't get emails. The program worked fine and then suddenly the error message appeared and won't stop

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" and not into the "Sent" email; folder. Which setting do I need to change to put it right please?

Why Does Thunderbird Hang When Saving Draft? Right after creating a new email, and I "Save to Draft", Tbird says "Copying messages to Drafts" at bottom left of GUI.

The only way I could see to clear the "Copying..." message was to have Tbird check for mail in a different account. When I check for the draft in Drafts, it's not there - it's no where I checked except the original still in it's own opened GUI that opens when using "New Message"

Bottom line - can't save drafts.

In Thunderbird 151.0.1 [64 bit] I get the following error message: Error Inbox - inbox on .....[my email address] "There is not enough disk space to download new messages. Try deleting old mail, emptying the trash folder and compacting your mail folders and then try again." I did all of that, even went into windows disk cleanup to free up more disk space. I get the same error message. I have 3 email accounts in Thunderbird, only one account has this problem. When I use Outlook express I do not get any error messages but I do get a malicious email that AVG intercepts. So how can I purge bad email from Thunderbird ? Or what else may be going on and what else could I try ? I have deleted all old emails, in Thunderbird, I routinely delete old emails. Thanks alot Sam

I've recently changed one of my emails from example@cpsupply.com to example@yardsignninjas.com and I've been able to send email to other accounts most times. Sometimes the email never gets to the address I'm sending to. However, I haven't been able to receive any emails to the example@yardsignninjas.com and I need to verify it for an application i need to use for work. Why isn't this edited email address receiving mail when I use the new name?

I just started using Thunderbird about a month ago having switched from Gmail. I've tried to forward a few emails to my personal gmail account but they are not going through. Any suggestions.

This is the error message I get when trying to download email

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

All my other emails work fine, same computer same "Local Folder"