Thunderbird Community Forum

Dear friends I have been using Thunderbird for years without problem. Yet, recently, Thunderbird has been unable to communicate with two IMAP servers : one from "orange" - the french internet services supplier - and one from Gmail. In both cases, I get a message " please enter a password for IMAP ". This is surprising because I never changed any password recently . I just loaded a new version of Thunderbird, (128.6) and I suspect it to be the culprit. Yet, I do not know where to define a new password : Is it on Thunderbird ? (I tried, but without success) or on my accounts on Gmail or Orange ? or both in thurderbird and on Gmail or Orange ? In this last case, how can I do it ? I raised the question to the help system of Orange, but they said it was a problem with Thunderbird... I would be very sad to be obliged to quit Thunderbird !

My local folders are missing. There is nothing in my profiles to recover from. This is the second time this has happened after a Thunderbird update. Last time the local folder were found in my profile and I was able to restore them, This time there is nothing to restore. Has this happened to other users?

Hi everybody, I've previously added my Nextcloud calendars to Thunderbird using the CalDAV source. They are working quite fine, but now i've added a new calendar within Nextcloud. I am struggling to tell Thunderbird that it should query for new calendars from an existing calendar source. So basically I want to re-use the same configuration (username, password, urls) to add a new calendar that is hosted on the same server.

The only workaround that I was able to use, is to unsubscribe from all calendars that were already synchronized and afterwards adding them all again including the newly created calendar (as shown in the screenshot). Without removing the old ones I would be using two credentials to access the CalDAV server within the same client, which is something that I wanted to avoid.

Is this a known limitation or am I missing something? Best wishes

This issue started to appear 2-3 weeks ago. It appeared on my three ‘smtp.mail.yahoo.com’ (aka, @cox.com) accounts when I was attempting to send a message. The ‘Permanently store this exception’ worked and the messages ceased. My other account: pop3.mailfence.com with smtp.mailfence.com began having the same issue except the “Permanently store this except” function fails to work. At first, only sending (smtp) was failing. Now, I can no longer even access the account without the message (included) being displaying. I am aware that Norton is involved from viewing the certificate information . Yes, I use Norton 360 and have for decades. I have, also, been on the TB support site (https://support.mozilla.org/en-US/products/thunderbird) and found similar issues. Unfortunately, none of them seem to address this specific issue. Thank you in advance for your time and effort. Roger

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864

In my situation I have a work account that uses gmail as the mail server. every time I open TB I get this message popping up.

I have disabled all fetching of email and notifications of incoming mail and deleted related passwords.

Is there any way to fully disable an account without deleting it?

When I ask Thunderbird to import from Outlook (under the tools menu) it only brings across empty folders.

For example, when it creates the “Outlook Import” set of folders in Thunderbird I get an empty “Outbox” folder. But it does not create an “Inbox” (that had 1 email in it, in my test case I was trying).

This is odd, because I’m sure I have seen this work correctly (importing all folders and emails) recently.

At first I thought it was something about this particular email account, so I tried another and got the same result. So I created a new user on the PC (Windows 11 with all the latest updates), set up an email account in Outlook there, did the import in Thunderbird and exactly the same happened, only the empty folders.

It does this with the main IMAP account I have set up in Outlook and also with a PST I opened in Outlook. It always runs without any errors, but only imports empty folders.

I’m using the latest build of Thunderbird (128.6.0esr (64-bit)). It’s also the latest version of Outlook Version 2501 (build 18429.20044).

What’s going on?

I have a calendar with a CalDAV connection through my hosting service. The CalDAV connection is fine, because it is working properly on my phone. However, when I try and add the calendar in Thunderbird I run into problems.

I have managed to create the calendar and Thunderbird did accept my login credentials. The calendar appears in the calendar menu, but it is not enabled. When I try and enable it, it immediately jumps back to "not enabled". What could be causing this, and how do I get around it?

Thank you sincerely, Rasmus

I've easily added new e-mail accounts in the past. I know the procedure, but I recently needed to reinstall Thunderbird. After the new install, I had no problem added one Comcast e-mail address. But when I try to add other Comcast e-mail accounts (enter name, e-mail address and password), it initially looks good ("Configuration found in Mozilla ISP Database"). But when I click "Done", the next window says "Unable to Connect". I've tried this several times with the same result.

I've read about this online, and it looks like Microsoft prevents Thunderbird from using "their" e-mail addresses for security reasons. I'm not sure how Microsoft consider Comcast e-mal accounts to be theirs.

How can I get around this?

Hello, my problem is with Thunderbird's Schedule.(the one linked to the emails service) I have deleted a birthday (recurring) in my calendar, the person has passed away. I received a strange message here after attached , sorry it is in French Since then I have not been able to modify, delete or move any of my old tasks! (move a meeting, cancel a meeting or change the meeting time) This message comes back every 10 seconds! Thanks for giving me a hint to solve this problem ! JP

I have used Thunderbird for years. I kept the original profile for archiving. Since you can't have more than one primary structure, each year, I create a feed named by the archive; for example, Mail 2024 would contain last years emails. The current profile has been emptied. In the past, I could use the profile manager to look at yearly emails in the original profile. Something has change, now I can set the feed names but I can't access the mail files. I checked and the files are there but they are not accessible via Thunderbird. See Attachment. Can I delete the diskspace files or rebuild them? Thanks, Sandi

I have few @Gmail accounts imported in Thunderbird. I like Thunderbird. I added another accounts (many times) and if I shut down Thunderbird, when i reopen the new accounts is disapeard, no more existing. I added again and the same situation. I found a same question on this forum from 2023 but was archived without a reply. Thanks for someoane help!

I have problems installing a new account : - First I get a message "Configuration trouvée ..." - Then I click on "Terminé" an I get a page "Connection with Google". - I click on "Next" and get a page "400 erreur", "Le serveur ne peut pas traiter la requête".

Thank you for your help !

Hi, I have two google accounts A & B. I am able to view the Birthdays calendar for A when trying to add it as a google account but unfortunately not for B. I am not based out of EU either, and am unable to figure out which google account setting will fix this for me.

Thanks & Regards, Sahil

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. Guess which one is the default?

How the absolute F do I get TB to re-order these so that I am not sending so many messages from the wrong address?

Do I need to set up a completely different profile for TB and only launch into that when I am going to send from the lesser-used account? What the heck do I have to do?

- ray

I have email through AT&T, hosted by Yahoo, and have synched my calendar for years. It has now stopped enabling and updating. In calendar screen, grey ENABLE button now shows. Click it and I see a quick flash of items and instantly disappear. Nothing happens.

Select properties and the enable box is not checked. I can check it, click OK and again it won't enable. On my to do lists for this account, same issue. Click enable, it flashes the items and then they disappear. Won't stay enabled.

Contacts still sync so appears to be a caldav issue.

Was working fine, but stopped a few weeks ago. I can't find a solution. Help please.

hi all i miss a test connectivity button in the form, where i enter mail-server stuff. When i add a new mail account, tb test connectivity but when i have to edit something, i would like to test connectivity again in this dialog. Beside of this, Thunderbird is very useful to me and i support it with donations from time to time.

Cheers!