Thunderbird Community Forum

I deleted a profile from my Thunderbird account, but I keep getting a popup login screen. I can no longer access this profile. HOW can I get rid of this popup screen? It continues to popup every few minutes! Need it to stop!!

why can't I ask the actual writers of the program for help, instead of the community? The community is not in charge of writing this program, nor the cause of its problems. The programmers are!

The upper task bar on Thunderbird used to have an option that you could erase any email had a junk flame beside it. That way I could erase them all together when I received a spam email.

   I don't have that option on my upper task bar any more.

Thunderbird is not receiving incoming emails. I get a window that says " Login to server pop.centurylink.net with username nonnox15@centurylink.net failed. See image below. This occurs frequently but usually will download after a while. But today I can't get the messages to come in. I Can go to my firefox browser and get my messages from the centurylink website, but I prefer to use Thunderbird. Any help would be appreciated.

I can put the password in the window that pops up, but I still can't get the messages to download.

Hi to all.

I've had one of my TB configured email accounts disabled so I cannot login to it. How can I avoid TB to show me again and again that it's not able to connect that account? I just want to keep the already received/sent emails there in TB but it goes on and on showing that message even if I don't work on that account via TB anymore.

I've tried to unflag the option to check new messages from the Server options, but it didn't work. I've also tried to move all the emails/folder on local folders via TB interface, but this was made just partially possible because TB tried to login possibly due to some still-not-downloaded old messages which where made impossible to move. Moving all to a local folder will let me delete the account from TB and set me free from that annoying message which is also causing TB to be resource consuming, I don't know why, so that the laptop fan goes crazy (in such case, quitting TB causes the laptop fan to be back in peace in seconds).

Thanks. Regards.

hello Suddenly 2 days ago, when opening Thunderbird, I have a message saying : the connection from the server imap failed with the user name name@neuf.fr I tried twice to re-install Thunderbird and I also tried twice to change my password : neither was successfull But when I go to internet on the sfr mail site, the connection is successful... I'm lost... Thanks for your help if possible Christine

I just installed Thunderbird on a new Win 11 Pro 64-bit install. I have some Message filters that seem to be working. However, I have a local folder a_Name and under that I have sub folders Problems, jokes, plus some more. At first, I tried to drag messages to them, and they disappeared. Then I tried to use the file move command still disappeared, then I tried to use the copy command. That worked until I tried to move a message to the folder, and everything disappeared. I have now lost some irreplaceable emails. I have used Thunderbird for years. What gives with this, and how can I fix it?

I'm going absolutely nuts because I can't sort my folders. I've tried everything that came up in search to no avail.

I'm seeing that "Reset Folder Order" may not work with newer versions. I'm running version 144.0.1 (64-bit)

Is there any way to get it done?

Thanks a ton in advance.

Bob

I have several problems with Thunderbird:

- When I first open TB, my Inbox shows "No message found". I have 9654 E-mails in the Inbox. If I click on a different folder and then click on Inbox again, I can see the E-mails in the Inbox. - About once a week when I first open TB, the program begins downloading 10000 E-mails (sometimes more). All these E-mails, with the exception of a few received the previous night, have already been downloaded. This download takes as long as 45 minutes. - TB marks many E-mails as Spam even though I have previously marked these E-mail addresses as not Spam.

Any help with these problems appreciated.

M. Campbell

I installed Thunderbird a few days ago and it worked fine for about 12 hours and then I got repeated messages saying "certificate error" and that the app detected potential security threats. After that, I could no longer access my emails. My email provider is Telia, a company in Sweden, which is where I live. I called Telia but they say the problem is on your side. They are not aware of any security threats.

Here is a screenshot of the warning.

Should I go to the advanced settings and say I accept the risk and just continue?

Thanks in advance. Barbara R, Sweden

I have an account on Ubuntu that has several mailboxes. I need to shift (migrate) this to a new computer with Debian 13. So far I have tried to follow the idea of copying the hidden thunderbird folder. When I start Thunderbird it has a "Setup your existing email address" page.

This is not easy.

Hi, As I mentioned above [edited from public] @telus.net which is a gmail account has been acting strangely. "Recently my [edited from public] @telus.net account has stopped saving my sent messages. Also when I open an email it then disappears." I have checked the All and Important files but they are gone and I can't figure out what is happening. Any help in discovering why messages that I read disappear would be helpful. Thanks

I use to click on the links in my emails to go to the sender's website. Now they are no longer working. Are there any ideas on how to get the links working again?

When I export my private key and add more user IDs to it, GPG adds extra feature flags that apparently aren't supported in Thunderbird. I've tried following the directions here, but GPG doesn't seem to do anything different with the --rfc4880 flag, and so importing the key back into Thunderbird still gets the "unsupported features" warning.

Even when creating a key in Sequoia-PGP, it seems to add an extra notation? And that also seems to make Thunderbird say it's an extra unsupported feature.

Am I doing something wrong?

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Status Bar and Activity indicator enabled. Randomly, both indicators will show busy for an extended period of time. When I view this in the Activity Manager I see one or more folders hung for 10 or 20 minutes downloading one message out of several. This occurs in multiple accounts and servers.

I have researched this and attempted the fixes presented. I have cleared the cache files and compacted and rebuild email folders as suggested, but the slow update still occurs.

Then I decided to try and capture a ProMon.exe trace to see what is happening. What I found was Thunderbird.exe was spending all of the time while hung access the following file: C:\Users\MyUser\AppData\LocalLow\Intel\ ShaderCache\4a5eb0e65e559fc08e65ecb2fa9d650817ae895582a7a7ede162866d3e47a05a, like it was stuck in a loop.

When Thunderbird is operating normally, it is accessing this file but only for short period of times. Research says that it is ok to delete the files in this folder. I did that and it seemed to help for awhile. But it started happening again.

Does anyone have any idea what could be causing this? Is there a Windows thing to look further into? Any help would be greatly appreciated.