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cannot find synchronise and save data setting

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save da… (gụkwuo)

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save data setting. It is not apparently visible when you touch the hamburger menu. So where is it hiding? I've never been able to find it?

Asked by ggg Ọnwa 3 gara aga

Last reply by jonzn4SUSE Ọnwa 2 gara aga

Backup, recovery, sync issue

Hi, I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last… (gụkwuo)

Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

Asked by ntguys Ọnwa 4 gara aga

Last reply by jonzn4SUSE Ọnwa 4 gara aga

Sync not working on Android, FF v136

I noticed today that Firefox isn't syncing. Every time I tap the "Synchronize now" region, nothing happens. Please see the image. I cannot select what to sync either. I… (gụkwuo)

I noticed today that Firefox isn't syncing.

Every time I tap the "Synchronize now" region, nothing happens. Please see the image. I cannot select what to sync either.

I have signed put and in, cleared cache and restarted the phone.

Before today sync was working fine.

Version info: 136.0 (Build #2016076311), hg-2da0b1797683+ GV: 136.0-20250227124745 AS: 136.0

Please help!

Asked by oscar.t.po Ọnwa 4 gara aga

Last reply by jonzn4SUSE Ọnwa 4 gara aga

"Sync and save data" option not showing up on mobile.

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the setting… (gụkwuo)

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

Asked by CJ Ọnwa 4 gara aga

Last reply by jonzn4SUSE Ọnwa 4 gara aga

Passwords not synchronizing (02/2025)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any act… (gụkwuo)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any action. I've tried several troubleshooting steps, including removing and readding the device, force stopping the app, clearing cache and data, and manually syncing again, but nothing has worked. It seems like a bug. Any suggestions?

Asked by Ghaith Al-Maliki Ọnwa 5 gara aga

Last reply by jonzn4SUSE Ọnwa 5 gara aga

Account Sync not working on Current build 135.0

I have Firefox installed on a few devices including my two phones, as well as it being my primary Windows desktop browser. My older phone is currently running 121.0 #201… (gụkwuo)

I have Firefox installed on a few devices including my two phones, as well as it being my primary Windows desktop browser.

My older phone is currently running 121.0 #2015991663 and sync works fine.

My primary phone is running the latest version from Gplay store 135.0 #2016070975 and nothing I do can persuade it to sync.

I tried logging out of my Mozilla account on the phone, clearing cache, closing all tabs and restarting the device. It now persistenly says Last synchronised: never

It simply will not sync.

Asked by Stefan_Mac Ọnwa 5 gara aga

Last reply by jonzn4SUSE Ọnwa 5 gara aga

Firefox on Android, bookmarks toolbar syncs but not other bookmarks folders.

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appea… (gụkwuo)

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appear - they're just not there.

Because the bookmarks toolbar is synced it confirms that Bookmarks are checked under sync on both devices.

Asked by rb37 Ọnwa 5 gara aga

Last reply by jonzn4SUSE Ọnwa 5 gara aga