Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Help! Back button doesn't work, new tabs won't take addresses, restart, refresh & an uninstall haven't done any good

Melindalou7
Melindalou7
more options

Serious issues. My entire browsing history is missing, website addresses don't show in address bar, back and forward buttons don't work, when I type an address in a new tab, it opens in the old tab only. Tried restarting PC, opening Mozilla without add-ons, refreshing and even uninstalling and reinstalling-nothing is working. I tried to download Places Maintenance Add-On and Mozilla will not do it. No error messages-nothing happens. Help!

Serious issues. My entire browsing history is missing, website addresses don't show in address bar, back and forward buttons don't work, when I type an address in a new tab, it opens in the old tab only. Tried restarting PC, opening Mozilla without add-ons, refreshing and even uninstalling and reinstalling-nothing is working. I tried to download Places Maintenance Add-On and Mozilla will not do it. No error messages-nothing happens. Help!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Melindalou7
Melindalou7 Jụọ onye nwe ya ajụjụ
more options

I really wished that worked, but when I click to download the maintenence plug in, nothing happens. When I try to located the profile manager on firefox, it brings up a blank screen within mozilla. I tried to download the plug-in through Explorer and it can't do it.