Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox crashes

msilvers50
msilvers50
more options

Suddenly getting repeated crashes as frequently as every 3 hours over last 24 hours. Seems to be most frequently related to open tabs for either of the following sites. These sites do not crash Google Chrome. Last 5 crash IDs are listed below although there have been 12 in last 24 hours. Reboot of PC didn't help. Am on latest Firefox 11 and Windows 7 software.

Anything obvious here or a known bug you've fixed in the beta release? It's getting annoying. I'm a loyal Firefox user and would rather not go to Chrome or, ugh, IE9!

Thanks, Mike

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Suddenly getting repeated crashes as frequently as every 3 hours over last 24 hours. Seems to be most frequently related to open tabs for either of the following sites. These sites do not crash Google Chrome. Last 5 crash IDs are listed below although there have been 12 in last 24 hours. Reboot of PC didn't help. Am on latest Firefox 11 and Windows 7 software. Anything obvious here or a known bug you've fixed in the beta release? It's getting annoying. I'm a loyal Firefox user and would rather not go to Chrome or, ugh, IE9! Thanks, Mike ''[Personal information removed by moderator. Please read [[Forum and chat rules and guidelines]], thanks.]''

Edeziri site na Chris Ilias

Asịsa ahọpụtara

Using Firefox safe mode I think I have traced my problem to one of my Add-Ons. I disabled them one at a time and noted continued quick crashes until I disabled this one: Ant Video Downloader 2.4.6.2. I disabled it over 24 hours ago and have not had another crash.

What do I do now? Contact the vendor? 2.4.6.2 is their newest release for Firefox. I've had this version for a while. Why would it crash Firefox a few times a day starting on April 2nd?

Gụọ azịza a na nghọta 👍 0

All Replies (3)

msilvers50
msilvers50 Jụọ onye nwe ya ajụjụ
more options

Whoops forgot to list the 2 potentially suspect sites: http://money.cnn.com/data/markets/ http://finance.yahoo.com/q?s=JWa&d=0b

although have had crashes with merely my homepage as the only tab: www.cnn.com

msilvers50
msilvers50 Jụọ onye nwe ya ajụjụ
more options

Asịsa Ahọpụtara

Using Firefox safe mode I think I have traced my problem to one of my Add-Ons. I disabled them one at a time and noted continued quick crashes until I disabled this one: Ant Video Downloader 2.4.6.2. I disabled it over 24 hours ago and have not had another crash.

What do I do now? Contact the vendor? 2.4.6.2 is their newest release for Firefox. I've had this version for a while. Why would it crash Firefox a few times a day starting on April 2nd?

Chris Ilias
Chris Ilias
  • Moderator
more options

Thanks for tracking it down! (Although not all crashes with that signature have Ant Video Downloader 2.4.6.2, many of them do.)

Yes, contact the vendor, and give them this URL https://bugzilla.mozilla.org/show_bug.cgi?id=640904