Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can NOT get mozilla fire fox browser to close

  • 2 replies
  • 19 have this problem
  • 12 views
  • Nzaghachi ikpeazụ nke user633449

more options

I am changing over to Google Chrome and I went into my control Panel to delete Mozilla Fire Fox Browser and it Says that I must close the browser first. I HAVE IT CLOSED . I am trying to change browsers because My Adobe Flash Player CRASHED and I can NOT update the new plug-in because it gets 50% loaded and it stops and asks me to close Mozilla Fire Fox first . BUT the browser is NOT even OPEN... I am Logged into Google Chrome trying to update my Adobe Flash Player and IT SAYS please close Mozilla Fire FOX .. So I went into CONTROL PANEL and I can NOT even remove the browser!!!! Someone please HELP...How is it That this browser is running YET i do NOT even have it OPEN??????

I am changing over to Google Chrome and I went into my control Panel to delete Mozilla Fire Fox Browser and it Says that I must close the browser first. I HAVE IT CLOSED . I am trying to change browsers because My Adobe Flash Player CRASHED and I can NOT update the new plug-in because it gets 50% loaded and it stops and asks me to close Mozilla Fire Fox first . BUT the browser is NOT even OPEN... I am Logged into Google Chrome trying to update my Adobe Flash Player and IT SAYS please close Mozilla Fire FOX .. So I went into CONTROL PANEL and I can NOT even remove the browser!!!! Someone please HELP...How is it That this browser is running YET i do NOT even have it OPEN??????

All Replies (2)

more options

Well, I can try to do one of several things here: 1. Help you fix Firefox and update your adobe flash. or 2. Help you uninstall Firefox.

Let's do #1 first.

  • Open the task manager (it appears you are actually using Windows XP?). Just use Ctrl+Alt+Delete.
  • Now go to the processes tab, and find "firefox.exe" (without the quotes), Select it, then click "End Process".
  • Or, if you want to, just restart your PC (this should always fix the problem of Firefox saying it's open when it isn't)
  • Download Adobe Flash from here. Run it.
  • Start Firefox back up. It seems that the most likely reason for you having firefox.exe hang at shutdown is a bad extension, so you can try Safe Mode to diagnose if you have more problems.

Ok, to just uninstall Firefox, let's do this:

  • Open the task manager (it appears you are actually using Windows XP?). Just use Ctrl+Alt+Delete.
  • Now go to the processes tab, and find "firefox.exe" (without the quotes), Select it, then click "End Process".
  • Or, if you want to, just restart your PC

Edeziri site na user633449

more options