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no respond from Thunderbird (bug2071123)

Thunderbird App crash
Mapenzi replied 1 ọnwa gara aga
josef.hoesl
josef.hoesl

When starting thunderbird, the program cannot find my e-mails and does not respond. It is frozen. deinstallation and new installation did not help. The version i do not know because I cannot open the menue.

When starting thunderbird, the program cannot find my e-mails and does not respond. It is frozen. deinstallation and new installation did not help. The version i do not know because I cannot open the menue.

Edeziri site na Wayne Mery

All Replies (5)

Mapenzi
Mapenzi
  • Ndị Nkwado 25 Kachasị

Please show a screen shot of the Thunderbird main window on startup.

Wayne Mery
Wayne Mery
  • Onye nduzi
  • Ndị Nkwado 10 Kachasị

Likely https://bugzilla.mozilla.org/show_bug.cgi?id=2071123 which has a patch. It will take some time for this to reach a release.

Wayne Mery
Wayne Mery
  • Onye nduzi
  • Ndị Nkwado 10 Kachasị

Find your version number at Help > About

Mapenzi
Mapenzi
  • Ndị Nkwado 25 Kachasị

First test to do: try to start Thunderbird in 'troubleshoot mode' https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird Press the shift key and launch Thunderbird. Your problem might appear even in troubleshoot mode but maybe menus will react.... Can you tick any of your numerous message tabs in order to display their contents or are they unresponsive, too?

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