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FF update took some info but lost years of info (history, book marks, cookies etc).

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  • Nzaghachi ikpeazụ nke rickjn

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Very upset...FF update took some info but lost years of info (history, book marks, cookies etc) AND DOES NOT WORK!

I have updated before no problem with transfer of emails, folders, address books, settings, history, cookies etc BUT THIS LATEST UPDATE HAS LOST ME SO much information AND IT DOES NOT WORK AT ALL. Program opens but does nothing except greying out with (not responding) and closes. Done reinstall twice an with no applications running. Kindly send me 10 year old version so I can roll back to something that works. Regards Rick

Very upset...FF update took some info but lost years of info (history, book marks, cookies etc) AND DOES NOT WORK! I have updated before no problem with transfer of emails, folders, address books, settings, history, cookies etc BUT THIS LATEST UPDATE HAS LOST ME SO much information AND IT DOES NOT WORK AT ALL. Program opens but does nothing except greying out with (not responding) and closes. Done reinstall twice an with no applications running. Kindly send me 10 year old version so I can roll back to something that works. Regards Rick

All Replies (3)

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Firefox 116 requires Windows 10 as the minimum and users on Windows 7 and 8 and 8.1 have been moved to Firefox 115 ESR.

You can check this article since this is a new Firefox branch.

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your AI is rubbish (& useless). I was talking about TB not FF.

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apologies it is FF update losing absolutely everything as well. I have been having enormous problems with TB as well and have not had much help from moz.!