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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

firefox randomly disappears while using

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke Chris Ilias

wgbryant1
wgbryant1
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Firefox will shut down and disappear from my screen while using it.

Firefox will shut down and disappear from my screen while using it.

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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Hi, What you're experiencing is not normal behaviour. Does the Mozilla Crash Reporter come up? If so,

  1. Open Firefox.
  2. Go to Help > Troubleshooting Information. That should open a new tab with info about your Firefox setup.
  3. Under "Crash Reports for the Last 3 Days" click on your latest crash report. That should take you to a web page starting with "https://crash-stats.mozilla.com/report/index/" and post the address of your latest crash report.

We can then look at the data specific to your crash and have a better idea of what is causing the problem.