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Latest Firefox on Debian Buster can't handle bank's scrambled keypad login page.

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  • 1 nwere nsogbu anwere nsogbu a
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  • Nzaghachi ikpeazụ nke FredMcD

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One of the institutions I bank with has a login page that consists of a form with fields for Member Number and Access Code, and a button for Sign On. Normally when I use this site the fields are auto-filled with my correct Member Number and some junk for the Access Code. I click on the Access Code field and up pops a scrambled numeric keypad to fill in the Access Code (hidden under black dots).

So far so good, I've been using it for years.

Now, Debian Buster has updated Firefox to 91.5.0esr (64-bit) and the page with the scrambled keypad is not working properly under Firefox. It works under Chromium.

With some trial and error, I have determined that the scrambled keypad can be coaxed into working if one clicks about one row down from one's intended target. In fact the 1-row offset seems to happen for all of the bank's login page, not just the scrambled keypad.

https://netbank.communityfirst.com.au/cf-ibanking/default.aspx

Please help, I don't want to use Chromium. Graham.

One of the institutions I bank with has a login page that consists of a form with fields for Member Number and Access Code, and a button for Sign On. Normally when I use this site the fields are auto-filled with my correct Member Number and some junk for the Access Code. I click on the Access Code field and up pops a scrambled numeric keypad to fill in the Access Code (hidden under black dots). So far so good, I've been using it for years. Now, Debian Buster has updated Firefox to 91.5.0esr (64-bit) and the page with the scrambled keypad is not working properly under Firefox. It works under Chromium. With some trial and error, I have determined that the scrambled keypad can be coaxed into working if one clicks about one row down from one's intended target. In fact the 1-row offset seems to happen for all of the bank's login page, not just the scrambled keypad. https://netbank.communityfirst.com.au/cf-ibanking/default.aspx Please help, I don't want to use Chromium. Graham.

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Addendum: I just tried logging in again and found it near impossible. The buttons on the scrambled keypad mostly responded if I clicked about 2 rows down but not reliably enough to enter the 6-digit Access Code. Until this is fixed it looks like I'm stuck with Chromium. :-(

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

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