Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BBC.co.uk/news does not display properly

  • 5
  • 1 nwere nsogbu anwere nsogbu a
  • 9 views
  • Nzaghachi ikpeazụ nke davidn_lmc

more options

I am using Firefox 96.0.3 on a MacBook Pro. Since around Jan 25, the bbc.co.uk/news website does not display correctly. See image below. The main BBC page is ok but all sub pages are affected. I have cleared cache and looked for obvious blockers etc. but I can't see what's wrong. Please help!

I am using Firefox 96.0.3 on a MacBook Pro. Since around Jan 25, the bbc.co.uk/news website does not display correctly. See image below. The main BBC page is ok but all sub pages are affected. I have cleared cache and looked for obvious blockers etc. but I can't see what's wrong. Please help!

All Replies (5)

more options

Please use imgur.com or a similar image host in the future if the image appears to hang on upload

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

I have cleared the cache and looked at the pages you suggested and started Firefox in Troubleshoot mode. Nothing is changing what I see - image uploaded.

more options

Try to open dev tools (for mac it's command + alt + i ), select the Network tab and see what happens when you reload a page.

Edeziri site na TyDraniu

more options

I tried the Developer Tools and reloaded the page. There seems to be an error with the Cookie and "SameSite" using the wrong term - see image. I have no idea what this is or how to fix it. I have repeatedly cleared the cache but this seems to have no effect.