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Firefox fails to open the next Page on a Website, result is a blank Page without an error message.

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  • Nzaghachi ikpeazụ nke Sean D

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This is happening quite frequently and on specific types of sites into which I have logged in (account type web pages).

It doesn't happen in other Browsers and I don't want to keep clearing cache/cookies so often, which doesn't resolve the issues.

Any ideas for a solution please?

This is happening quite frequently and on specific types of sites into which I have logged in (account type web pages). It doesn't happen in other Browsers and I don't want to keep clearing cache/cookies so often, which doesn't resolve the issues. Any ideas for a solution please?
Nseta ihuenyo ndị agbakwunyere

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Sean D said

When I use the reload button to fix the issue, I often get a pop-up saying that Firefox "has to resend" information and asking me to confirm. This doesn't work as the blank page returns.

That indicates Firefox will resend form data from a previous form submission. If there is a pattern related to forms, hmm, why would that be?

Gụọ azịza a na nghọta 👍 2

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Hi Sean D, when you get the blank page, will it load if you do either of these things:

  • Reload using Ctrl+r or clicking the Reload button on the toolbar
  • Click in the address bar and press Enter

I probably have about 1 out of 100 pages where I need to do that. I haven't seen it often enough to try to research why.

You have a few colorful icons on your toolbar just past your photo. Do any of those add-ons (Extensions, not Plugins) relate to content-blocking or other content-related functionality?

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Hi jscher2000,

The solution "Click in the address bar and press Enter" has worked, not the other two. Note that my previous attempts to send the secure message worked (see attached), I was unable to see this confirmation.

Is there a permanent fix for this or do I simply use this method?

My "colourful" icons are described in the attached, they shouldn't interfere.

Thank you for your support.

Sean.

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If Reload doesn't work, Firefox may not have received the full page the first time. I don't know why that happens. Do you notice any pattern to the types of sites affected?

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Yes, sites where I log in i.e. where I have registered for an account and I'm going into a more secure area where I might input data.

The example above is my Hosting Company (123-reg) and the blank page appears when I go to the Support page to send a message.

When I use the reload button to fix the issue, I often get a pop-up saying that Firefox "has to resend" information and asking me to confirm. This doesn't work as the blank page returns.

Edeziri site na Sean D

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Asịsa Ahọpụtara

Sean D said

When I use the reload button to fix the issue, I often get a pop-up saying that Firefox "has to resend" information and asking me to confirm. This doesn't work as the blank page returns.

That indicates Firefox will resend form data from a previous form submission. If there is a pattern related to forms, hmm, why would that be?

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It's well beyond my understanding but I can cope with it now that you've shown me a way to get around it, thank you.

I've been a Chrome user for many years, I saw some good reviews about Firefox, so far it's a better experience overall.