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I can only get on the walgreens site if I use internet explorer. No problem with any other sites. How do I fix this?
For the past month, I haven't been able to get onto my Walgreens account. I worked with Walgreens and they recommended trying Internet Explorer to get on. That worked. But I want to be able to use my regular Mozilla account.
What happens in Mozilla is I click on the symbol to log on and nothing happens. Nothing. But it works in Explorer. I don't like Explorer, although at least it works for this.
All Replies (2)
Please provide public (no password) link(s) that we can check out. No Personal Information Please !
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
Hmm, the login "landing" page is
But it seemed that something else happened in between. Let's see whether I can follow it...
Hmm, okay, "Sign In" is a scripted link:
But I can't figure out how it works, i.e., the real login page address isn't listed, so how does it redirect?
Could you check a setting here (either):
- Windows: "3-bar" menu button (or Tools menu) > Options
- Mac: "3-bar" menu button (or Firefox menu) > Preferences
- Linux: "3-bar" menu button (or Edit menu) > Preferences
In the left column, click Advanced. Then on the right side, with the "General" mini-tab active, make sure the following is not selected (box is not checked): "Warn me when websites try to redirect or reload the page"