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Can I sync bookmarks to the same computer after it has been reset?

  • 5
  • 1 nwere nsogbu anwere nsogbu a
  • 20 views
  • Nzaghachi ikpeazụ nke FredMcD

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I have a laptop which recently had to be reset to factory defaults, and I can access the bookmarks from before it crashed through firefox on my phone. However, I can't get them to sync to the new instal of Firefox on my laptop now that it has been reset. If I try to synchronize it, I get the bookmarks from a desktop I have used sync on once as a demonstration.

Is there any way to access the bookmarks from before the crash, other than through my phone?

I have a laptop which recently had to be reset to factory defaults, and I can access the bookmarks from before it crashed through firefox on my phone. However, I can't get them to sync to the new instal of Firefox on my laptop now that it has been reset. If I try to synchronize it, I get the bookmarks from a desktop I have used sync on once as a demonstration. Is there any way to access the bookmarks from before the crash, other than through my phone?

All Replies (5)

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https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync

Sounds like you're using the wrong Firefox account?

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Make sure that you use the same Sync account on both computers. Also make sure to use a recent Firefox version.

Firefox 29 and later versions use a new Sync version that use a Firefox account and only require to enter the name and password and you no longer need to enter a Sync (recovery) key (the Sync key is automatically generated from the password of the Firefox account).

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Thank you all. It wasn't the wrong account, I had changed my password and not updated my phone - it synced fine once I did that. Sorry for wasting your time!

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These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

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