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Potential Malware within Mozilla . . .

This morning when I logged into my computer and opened Firefox, I received pop-up after pop-up message warning me that my computer had been infected with 3 viruses. When… (baca lebih lanjut)

This morning when I logged into my computer and opened Firefox, I received pop-up after pop-up message warning me that my computer had been infected with 3 viruses. When I clicked on one of the pop-ups, it took me to where I would have to pay something like $160 to fix it.

I immediately ran a virus check on my computer which showed absolutely NO THREATS. Since I these messages do not appear unless my Firefox browser is opened, I believe it is malware that potentially has invaded Mozilla.

I am reporting this, asking that you fully check this out. I am VERY careful what I click or do not click, and my system says there is nothing. Please help.

Sincerely, Delann Conrad [redacted email from community support forum]

Open 6

Firefox sometimes gets stuck showing a loading spinner on page refresh, but loaded in background

I am experiencing an issue where pages occasionally get stuck loading in Firefox. Every now and then when I refresh a page (most notably on sites like x.com and gg.deals… (baca lebih lanjut)

I am experiencing an issue where pages occasionally get stuck loading in Firefox.

Every now and then when I refresh a page (most notably on sites like x.com and gg.deals) a continuous loading spinner remains on the screen, making it look as the page hasn't finished loading, even though all the content has actually loaded in the background.

Whenever I refresh using Ctrl + Shift + R, this problem never occurs. So far, I have tried a full reinstallation of Firefox (including deleting all profile files) and testing on a mobile hotspot, but the problem still occurs on a completely clean installation and a different network.

Open 1

Only able to sign in to National Lottery in a private window now

Have tried all recommended fixes to enable usual Lottery sign in but no joy unless I do it in a private window. All cookies/racking/extensions etc. looked at but no joy. … (baca lebih lanjut)

Have tried all recommended fixes to enable usual Lottery sign in but no joy unless I do it in a private window. All cookies/racking/extensions etc. looked at but no joy. Only happened in last 2 weeks as have always managed to log in via usual window for years. Do not want to blow all history etc. away via Firefox as re-sets so many stats on sights I use so do this via CCleaner. At the National Lottery log in page detail is all there but the actual log in button greyed out. As I say can log in via Iphone or private window or using Edge so issue is with Firefox settings suddenly.

Open 8 30

Webpage unable to load on 27th September 2026

It is with a great deal of anxiety and concern I relay this issue. The mozilla webpage I have been using with great effect has crashed today without warning. Can a techni… (baca lebih lanjut)

It is with a great deal of anxiety and concern I relay this issue. The mozilla webpage I have been using with great effect has crashed today without warning. Can a technical staff assist immediately. The long term damage is real and has an unfortunate side effect.

Open 1

Cannot log in to Facebook

Since I switched my main browser to FireFox, I cannot log in to my Facebook account. It said Access blocked: This app's request is invalid You can't sign in because this … (baca lebih lanjut)

Since I switched my main browser to FireFox, I cannot log in to my Facebook account. It said

Access blocked: This app's request is invalid

You can't sign in because this app sent an invalid request. You can try again later, or contact the developer about this issue. Learn more about this error If you are a developer of this app, see error details. Error 400: redirect_uri_mismatch

Is there anything in the setting I could change to log in to my account here?

Open 3 31

Reset firefox of laptop

I'm not able to view documents after being downloaded, extremely weird never did that before, plus the website I usually use is now all weird and different, I'm having to… (baca lebih lanjut)

I'm not able to view documents after being downloaded, extremely weird never did that before, plus the website I usually use is now all weird and different, I'm having to use Microsoft Edge which I dislike, so I would just like to reset it.

Open 2

When trying to watch a Video it buffers and won't load. While it's buffering I can click on another tab and then it will load. Youtube mostly. If I switch to another browser I don't have this issue. Why?

When trying to watch a Video it buffers and won't load. While it's buffering I can click on another tab and then it will load. Youtube mostly. If I switch to another brow… (baca lebih lanjut)

When trying to watch a Video it buffers and won't load. While it's buffering I can click on another tab and then it will load. Youtube mostly. If I switch to another browser I don't have this issue. Why?

Open 1 10

Lately when browsing, the desktop screen goes to the Firefox "Recent Browsing" page instead of the URL I asked for.

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of … (baca lebih lanjut)

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of the page I was seeking. I can get to that page by clicking the tab, but it obviously should not be happening. Sometimes, I only see a completely blank page in white or gray. Again, I can get to the page by clicking the tab. A momentary blink occurs regularly when going to a new page.

I have cleaned up any unused or unimportant extensions and add-ons, since that was suggested as one cause. So far I have not taken a suggestion to clear all cookies and cache because of all the beneficial browsing that deletes. I have also not totally deleted the Firefox app because I am not sure a reinstall of all of my bookmarks, the homescreen with my 32 preset URLs, etc. will come back.

So I am looking for advice on what steps I should take to resolve this, in order of first taking the least destructive and problematic actions. Thanks, Joe

Open 6 60

In Windows 11, Firefox shows only a black image on Google Maps and some other web sites

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox. After restarting… (baca lebih lanjut)

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox.

After restarting my laptop, the same problem persists, but on first going to the Google Maps website the usual image of my neighborhood flashes, then disappears to be replaced by the black.

The second attached image shows four possible causes and fixes offered by Google AI. I tried them all, and nothing made any difference. This image also shows that the thumbnail image appears when my cursor hovers over the tab in which Maps is open.

The only thing out of the ordinary I did before this problem occurred was browsing the Firefox Extensions on advice of Google AI to turn off the intrusive "Genius" AI pop-ups, but I didn't discover anything relevant and I don't think I made any changes.

I'd welcome any suggestions for what to try next,

Open 12 61

The page isn’t redirecting properly Firefox can’t connect to the server at nextdoor.com What can you do about it? The site could be temporarily unavailable or too busy. Try again in a few moments.

I should be able to log on to Nextdoor.com but Firefox says: The page isn’t redirecting properly Firefox can’t connect to the server at nextdoor.com What can you do about… (baca lebih lanjut)

I should be able to log on to Nextdoor.com but Firefox says: The page isn’t redirecting properly

Firefox can’t connect to the server at nextdoor.com What can you do about it?

The site could be temporarily unavailable or too busy. Try again in a few moments.

Open 1

website fonts become unreadable over the course of the day without exiting all pages and restarting

When I start Firefox in the morning, I normally have multiples pages open, which I need for work. Over the course of the day, the websites become unreadable in terms of … (baca lebih lanjut)

When I start Firefox in the morning, I normally have multiples pages open, which I need for work. Over the course of the day, the websites become unreadable in terms of the fonts and even new pages I cannot see all of the fonts. I have attached a image from a new website I loaded and if you look above username and below log in you will see messed up fonts that are unreadable. They even print that way. I have to exit all pages and restart Firefox to make it go away. It is a pain to have to do that and re-log into all the sites I need open during the day. This has happened for about a year. I update it all the time and it never fixes it. I have a desktop computer. I have windows 11 professional. I have all updates to windows and all updates to programs in Microsoft Store. I have Firefox 152.0.6 (64-bit). I have reported this before but go not useful information from the report I put on here.

Open 6 30