Semua Produk Community Forum

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

Thunderbird freezes/hangs on restart (mac OS 15.4), including in safe mode. I've updated to 137.0.2 from 129 and the same problem occurs. It only displays "Looking up gmail.com" and I get the spinning disk of doom and have to do a force quit…

I have tried 3 times to do a 100% clean out of my old Thunderbird program for a clean re-install. But it never works, so when I install TB afresh the same glitch pops back up, making the program unusable, and the process has to be repeated. Any clues anyone? I like Thunderbird! I use win 10 upgraded to win 11 and comcast provides my email service. Thanks.

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

My desktop icon disappeared and so did my ability to acquire my e-mails. Tried re-installation but this failed with message, "Unable to log in at server. Probably wrong configuration, username or password.

While updating Thunderbird on macos 15.3.2 Thunderbird started requesting Admin login info to install a helper tool. Appears to be in some kind of loop as the install helper window goes away but Thunderbird never launches again so I launch Thuderbird and once again the install helper window appears.

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. They dont seem to work, and these update notifications are very irritating, keep popping up every 8 hours or so.

Not sure the necessity for these incessive updates every day or hours, it uses a lot of system resources and hdd space, can Firefox put back the option when we can just tick 'update only when we want them' , in these, no background timer required they use system resources and there are many of us do not want them.

I used a direct Mozilla link to download Firefox a couple of months ago, but Java is now disabled, suddenly, and inexplicably. I need to reinstall, but I can only find links to the hackers' playground — Google Play. I'm not going there. Help?

After recent updates, I’ve been having issues with cookies. Whenever I open Firefox and perform a new Google search, it shows that I’m logged out and the cookie consent popup appears. I have to refresh the page for it to work properly. After refreshing, the cookies load, I’m logged in, and the popup disappears. This issue isn’t limited to Google Search—it happens on about 90% of the websites I try to access right after launching Firefox.

14 April 2025 I have used Thunderbird for many years to manage my e-mail. I have an sbcglobal.net e-mail address. This means that my ISP is AT&T. I would like to change my ISP from AT&T to Spectrum. I already have a g-mail e-mail address. My question involves compatibility of g-mail with Thunderbird. How do I find out what version of Thunderbird I have? I see that I must have a Thunderbird version 32 or newer in order for OAuth to function, since Google requires that Thunderbird support OAuth.

I already have numerous Local Files which I have set up when using the sbcglobal.net e-mail address. If I begin to use my g-mail address instead, is there a way that I can transfer all these local folders and their contents into my g-mail account, or will I have to set up each of these local folders in the g-mail account, and then copy their contents from the sbcglobal.net e-mail account into the g-mail account?

What will happen to my e-mail address book, when I switch from sbcglobal.net to g-mail? I do not want to keep the sbcglobal.net e-mail account. I want to eliminate it. Is it possible for me to copy my address book from the sbcglobal.net e-mail account to the g-mail account?

Thank you. Connie Yanicka

J'utilise un logiciel assez classique, "copernic" pour avoir un index des fichiers dans mon ordinateur. Copernic semble ignorer les courriels, et j'ai demandé pourquoi. On m'a répondu que je dois "avoir le connecteur Thunderbird pour Copernic Desktop Search activé dans Thunderbird" pour que cela fonctionne... Mais comment faire pour "activer Copernic search "dans thunderbird ? J'ai vainement cherché "copernic" dans l'index de Thunderbird ! Merci de m'aider si possible !

To retrieve my files in my computer, I make use of a rather classical software, "Copernic", which scan my files, and produces an easy to use index of my disks. Unfortunately, in setting up its index, Copernic neglects the Thunderbird messages . I asked why. The help service by Copernic told me that I had to activate a connexion called "Copernic desktop search" in Thunderbird ... But how can I do that ? I searched "copernic" in the thunderbird index, without success.. Perhaps, somebody can help me in this trouble... ?

I had to do a Windows reinstall on my wife's computer. Before that, I backed up the profile file to a backup drive. There were a lot of subfolders on the inbox prior to the transition. Afterwards, I tried both copying and importing the profile folder from the backup drive. In both cases, the subfolders didn't reappear but the messages in the inbox did. Is there any way to recover them? I'm running Thunderbird 137.0.1 on windows 11. The mail is on a POP server. Thanks for any advice.

I am going to deploy Firefox ESR in an environment where the default topsites provided by the top-sites.json included in omni.ja (namely Wikipedia, youtube and reddit) are not desirable, and I want to provide my own. I cannot find a way to do so.

Setting the browser.newtabpage.activity-stream.default.sites preference through the policies.json file does not work (the pref gets loaded but it does not influence the actual default topsites, which is not surprising since the default value of this pref has nothing to do with the actual default topsites).

Note that I am not seeking to remove the topsites from the homepage entirely (as would be achieved through the FirefoxHome/TopSites policy), I want to change the default ones.

I tried creating my own top-sites.json in /lib/firefox-esr/browser/ where omni.ja resides, but to no avail.