Thunderbird Support Forum

Dell Inspiron came with OS on a small C: & data on a massive D:. I assumed the Dell-guided migration took care of moving everything necessary to D: ...NOT!!! When C: filled up with data, I was trying to move Thunderbird TB) data to D: & somehow deleted thunderbird.exe. I realized my error when the systray icons for TB, Firefox, & Microsoft Edge responded "Can't open this item." I then accidentally clicked "Y" to "...Delete this item"? When I went to download a new copy of TB, it presented the new user screen. From previous research, I found my profile file and copied it to both C: & D: with a new name to have extra copies. So I have 3 requests 1) What is the safest method for getting TB back? 2) Once that is done, how do I get thunderbird to maintain everything I need on the D: drive? 3) Firefox now works, but all my bookmarks, extensions, etc. are now gone. If that issue is appropriately part of the solution for the above requests, please help me with that as well. I will appreciate your help! Ken Cawthorne

I've been using Thunderbird for over 25 years and have always loved it. Recently, my emails are all messed up. When I receive, there are 3 sections: the top shows the From, Subject, and Date as it is supposed to do. The middle section is the problem: it shows all kinds of stuff I'm not interested in, such as Message ID, In reply to, References, User agent, X-Authority-Analysis (which is full of nonsense), and below that all kinds of stuff that makes no sense at all (not English). And the 3rd section is where I respond. How do I get rid of that middle section? All I want is what the writer wrote and what I should reply to. That's it. What happened to T-Bird?

Here is a very tiny portion of that middle, illegible section: <v-dpfdcc_lllpljofc_fkjkddff_fkjkddff_a@bounce.e.traindemocrats.org> from p-impin005.msg.pkvw.co.charter.net ([47.43.26.146]) by p-mtain015.msg.pkvw.co.charter.net (InterMail vM.9.01.00.037.1 201-2473-137-122-172) with ESMTP id <20240607200201.KKSQ3703.p-mtain015.msg.pkvw.co.charter.net@p-impin005.msg.pkvw.co.charter.net> for <advenosa@cinci.rr.com>; Fri, 7 Jun 2024 20:02:01 +0000.

My name is Al Venosa, and my email address is advenosa@cinci.rr.com. Thank you.

I have two email accounts on my website that is hosted by Hostpapa. Years ago I successfully set up email for both accounts in Thunderbird. Recently (probably after an upgrade) one of the accounts stopped working and I get a timed out message when fetching email messages. After checking the server settings and password were correct the problem was not fixed, so I deleted the account and tried to re-add it in Thunderbird. The incoming and outgoing server settings are correct as is the password. I know the password is correct because I can successfully login to the account using webmail. I received the following error message on the "Setup your Existing Email Address" page. The message appears above the "Checking Password" button.

"Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]

The password on the account is 16 characters long and contains the following special characters: "!#"

I am using Thunderbird version 115.11.1 (64-bit) - on the esr channel

Can anyone help?

The last time I upgraded my long time Thunderbird account, everything crashed and I lost all my contacts and bookmarks! Why should I ever upgrade again? I reported this a year ago or so and never got any response or help.

Hello, I am trying to migrate from my Zoho mail server to Thunderbird, but for the last few days, Thunderbird does complete fetching the remaining emails from the Zoho Server - or so it seems. As you can see in the pictures attached, in the morning I clicked on "Get Messages" and I could confirm that Mozilla connected to the server and started fetching emails (there were more than 3000 emails pending), but after a few hours, I am back to the same amount of emails as when I started in the morning. You can see from the pictures that the inbox has 60,031 or 60,046 (i don´t know which one is correct). However, the most recent email being displayed is dated 03/06/2024 (which is wrong) and then there is a blank between emails from Jauary 11th to May 15th. Could also it be that Thurderbird´s time stamp is wrong? Why can´t I see any of the emails I received today, for example? Any help would be greately appreciated. Thank you. (the attached pictures have the time on the filename.)

Why don’t you guys grow up and just charge money for the application like every other successful app? Stop begging for contributions and just charge a fee for the app. I think you’ll find you’ll do quite well and you’ll stop nagging the rest of us who are paying. You all are stuck in this FOSS ideology. It doesn’t exist, Yes, there have been quite a few “Free“ applications developed, but they were funded by someone donating. Usually some liberal cause. Just charge for the app and move on. You will find that you will have a steady stream of income and you’ll be able to develop it more consistently. You might be able to innovate. Who knows, you might even be able to develop a UI that doesn’t look like it was designed in 1995

i SET UP THUNDERBIRD ON MY NEW COMPUTER, SUCCESSFULLY, BUT THREE DAYS AGO MY WEB HOST/SERVERS UPGRADED THEIR SYSTEM. i SPENT THREE DAYS SORTING OUT NEW SETTINGS. CONFIGURATIONS, PASSWORDS, ETC, TO GET IT ALL WORKING, IT WAS DIFFICUL BUT IT NOW WORKS. HOWEVER, I HAVE MANY FOLDERS OF MAIL ,AND MAIL NOT IN FOLDERS, IN THEUNDERBIRD ON AN OLDER COMPUTER. i WANT TO IMPORT THOSE FOLDERS OF MAIL, AND ADD THEM TO MY NEW COMPUTER THUNDERBIRD INBOX SET UP, BUT I DO NOT WANT TO IMPORT THE OLD SETTINGS AGAIN!" THAT COULD BE A DISASTER. I JUST WANT THE MAIL AND THE FOLDERS. ALL THE VIDEOS i SEE ARE TO IMPORT THE OLD SETTINGS AS WELL. CAN I JUST EXPORT/IMPORT THE ACTUAL MAIL FOLDERS AND MAIL, AND NOT SABOTAGE MY HARD WORK BY CHANGING ALL THE NEW SETTINGS AND PASSWORDS BACK TO WHAT THEY USED TO BE IN THE PROCESS?? IM NOT THAT TECHY; WOULD GREATLY APPRECIATE YOUR ADVICE. THANKS, STEVE

I recently setup a new Windows 11 computer and installed the latest version of Thunderbird. I have two email accounts. The gmail account presented no problems. When I tried to setup the AT&T account I first obtained an authentication password and setup the account. While I can send email just fine, the account will not download any email. When I go on the AT&T server directly, there are new, sent and deleted email there. The server settings are set to SSL/TLS and OAuth2. What else do I need to setup before I can mail from the AT&T server?

On Sunday 2nd June I removed and then reloaded Thunderbird, which ceased to function the previous day.. Now I can't send but can receive e mails, and it has lost my entire e mail address list. I need this list to be restored asap, please, so I need advice.

Hi I did a backup with Zip.file, and then tried to reinstall. Now somme accounts do not have sent/spam/trash Bin folders. When i try to send a mail, i am told that there is not enouch space on the disk to save the message, and that the message will be save in a local folder ? How can I get back to my "old" and working setup Kind regards Michael

Hi, I'm a MTB newbie Version 115.11.1 and am just trying to import my comcast.net address book from CSV. MTB seems to be totally confused about the columns. I'd be happy to adjust the column assignments, as I think I'm supposed to, but it won't let me. The automatically selected column name is the only option allowed in the drop-down. See attached.

Is this by design? Do I need to reorder the columns within the exported file. Seems a bit much really, but ultimately doable, I guess.

Any other options? Or what am I doing wrong

TIA Tim

Tell me how to move, first, andrew@8on8.com, then andrew@luvli-homes.com to you. The latter is with 20i. I do not know where andrew@8on8 is. Please tell me what to do to move these DNs to you.

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022.

Kindly assist me in retrieving my lost folders.

p.s I have searched for the folders under the default profile section but they do not exist.

TB 115.11.0 (64-bit, W10). ABOUT shows 115.11.1 avail. Selecting WHATS NEW gives a "Welcome to Thunderbird Daily page" with some warnings and other links, etc. Going to Release Notes (for 115.11.0) then "See all releases" shows a link for 115.11.1, but when selected, missing page.

I've used thunderbird for a few years, but I think a recent change in outlook.com has messed things up.

My account is detected to use oath2 for authorization, but when I click "done", it tries for a while and then say "unable to log into serve".

What I expect is that it would bring up a web browser or something so I could do the oath dance to enter my credentials, but that doesn't happen.