Forum Dukungan Thunderbird

I changed back to Thunderbird from Windows Mail. When I did Thunderbird picked up my old emails from 2018 and before. How can I get them out of Inbox and Sent Box ? TU.

Hello, For some reason, over the past couple of months I have been searching for varied emails and they are missing! At one point, I found that some had been put in an archive folder (that I did NOT set up) and they were recent emails. I removed them from the folder, placed them back in the regular inbox and deleted that folder. When I could not find another very important series of emails today, after searching numerous ways, I looked in the server and missing emails are there. I did look at a number of email threads where other people reported similar problems... but couldn't figure out what applied to my situation and how to fix this. To show a specific example, I attached two images ... the first is my Thunderbird email account that shows one Email only on Feb 18, 2024. The Juno server image shows 7 emails on that same date, four which were important contracts that were sent to me. Can you please help me locate and retrieve these and other missing emails? Thank you very much. Ms Randy Rosette

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Yesterday I downloaded Thunderbird to Windows 10 (64-bit), added my Office 365 (for work or school) account, rocketmail account and iCloud account. I created unified folders for the three accounts. I have downloaded the TBSync add-on with the required CavDev (?) one to connect my iCloud calendar.

After successful use the first few times, now Thunderbird becomes unresponsive within 5 seconds of opening, every time, rendering the program unusable.

Troubleshooting mode does not fix the problem, so I assume it's not the add-ons, nor does starting my PC in Safe Mode (F4 at startup ie no networking), so I assume it's not antivirus.

I uninstalled Thunderbird and re-installed from the website today. All my accounts were there (so I wonder if the uninstall didn't work properly, although I assume that it's just the files left on my computer that the new Thunderbird installation is accessing).

All these attempted fixes leave the problem unchanged: the window freezing within seconds of opening.

Because the program becomes listed as 'not responding' and greys out on further clicks, I have to hard-close the program using Windows, selecting 'Close the progam'. Clicking 'Wait for the program to respond' leaves the screen greyed out, and nothing changes for at least 20 minutes (the maximum I've tried waiting it out). This also means that it does not yield a formal crash report, because Thunderbird does not recognise it has crashed.

On one occasion it did create a crash report, which I submitted. I am not sure what behaviour allowed this to happen, and I have been unable to reproduce it. That particular crash ID was as follows:

Crash ID: bp-41096385-eebe-4ccc-a47e-f76300240417

Any help much appreciated! I'd love to stick with Thunderbird if possible.

I use Thunderbird as a central repository for 5 different email addresses. Recently 1 of them stopped getting Sent messages that were created on Webmail or my Phone. I used to work fine, now it doesn't. This account is the only one I have that is set to POP3; the others are IMAP.

I'd change the settings to be IMAP but don'e see how to do that. And, I don't want to lose any messages and would like to capture the ones that have not been captured.

Any thoughts?

Hey there Team!

So I flipped my table because of the new Outlook update and I'm beyond frustrated.

Not only it does not show the unread email count but also stopped working for my work email, making me miss a serious meeting!

This is ridiculous!

So now I'm transitioning to Thunderbird however, my Inbox is showing the total amount of emails. This is not what I need. What I need is the unread amount of emails.

On top of this, if I minimize the email, the Inbox amount count merges with the amount count of Sent Items. This is not what I need either... What I need is to solely have the amount of unread emails.

How can I achieve solely unread email count with Thunderbird?

Please keep me posted as I'm losing my last screw over setting up something as basic as this. -Val

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up again. I have to reboot or use Task Manager to kill it in order to run it. This is on Windows 11. Please help - not an acceptable workaround for long. Optionally, how do I downgrade to previous version? I should know better than allow automatic upgrades.

Adding a couple images below, when it has started successfully it shows as one of the Apps in Task Manager. When I close it, Thunderbird drops into the Background Processes but doesn't end. I have to kill it here in order to start it again.

Hello,

I'm using Thunderbird for my private and company e-mails (different companies). I need to pay close attention to selecting the right names as the auto suggest for recipients isn't using the context of the current account. Is there a plugin or setting I've missed that considers the context of composing a mail and priorities collected e-mails from the respective account or recent conversations for example? Good example is the Gmail auto complete, that has a good suggestion ranking.

Best I could find was options to sync with Google Mail contacts, but that would require to maintain a list of contacts in Google Mail, which I don't do.

Best, Elmar

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

i have been away from my pc for 6 weeks and cannot access thunderbird. it repeated states that the login server IMAP.telstra.com failed my email hillsec@bigpond.net.au i have tried changing the in server and outgoing server to match my ipad and iphone which can receive emails. please help me to restore everything in thunderbird.

I have an email account with IONOS and my wife has an account. We have had these accounts for several years. Recently my wife can not send email. We are configured the same and I do not have a problem. Server: smtp.ionos.com Port: 587 (tried others at IONOS support request) Security STARTTLS Authentication: Normal password. When she tries to send or forward with a simple text (one letter or larger, it does not seem to matter). She gets the following reply: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Transaction failed Reject due to policy restrictions. For explanation visit https://www.ionos.com/help/index.php?id=2425&ip=198.177.53.191&c=hd&r=0MQ4Bx-1rqmFh0x4l-00ErW3. Please check the message and try again." When trying to go to that web page, it does not exist. I have gone to IONOS support and we have both looked at the configuration and can see no differences between my set-up and hers. I have deleted all email address from her machine and reloaded Thunderbird (115.9.0), restarted her machine and added back her email. Same results, she can receive but not send. If she uses her phone, it works, and if you go to the IONOS web site and use there service it works. I'm at my wits end and can not figure it out. I have also opened an incident with the IONOS Postmaster, which I think is their second level support. Please help.

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS.

I'm trying to get it to display Day-of-Week for old messages - is this possible? I have tried all sorts of combination as detailed HERE to no avail.

I'd like concise instructions on how to do this (if it can be done). I do not believe trying a new profile will work as I need to test this for old messages - at least for messages older than a week.

From the link above, I can the Day-of-Week to work for the current week - but that only displays the day and time. What I'm after is as shown in the attached Outlook screenshot. Also see the closest I can get that to match in the Thunderbird screenshot.

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

I can't use Thunderbird any more. I open an email and I get 7 copies up across the top of the screen. Delete does not get rid of them, and I am up to over 50 at this point. Please contact me directly at [removed phone# from public support forum] when you have fixed this. For reasons I have just outlined, email is not a good way to communicate.

I assume that everyone else is experiencing this disaster.

Ernest Isaacs

I have had message filters set up for a long time. Recently I tried to make some changes (adding one filter, deleting others, changing the response). I find that if I close Thunderbird and reopen it, all my changes are gone! How can I get the filter changes to stick?

OS is Win 10 64bit TB is 78.4.0 (32 bit) (is that a conflict?)

For NO known reason TB had to be restarted. Opened, BUT only one folder, NOT the Inbox, is displayed. Cannot see NOR access the Inbox, nor any folder (none displayed). Restarting TB produces the same result every time.

If searched any - all TB headers / options. HELP & support yield no clue(s) nor solution(s).