Firefox Community Forum

I have tried everything. I've gone into the permissions, I have it set that everything is allowed. I reset and forgot the sites multiple times, zoom and Google Meets, and when I reload still the same issue. It says I do not have a camera. The camera works for both Edge and the camera app on my laptop. I even checked my settings on my laptop, and Firefox has permission to access my camera. However, in the camera request history, it does not show that Firefox asked for access to my camera. It also says the last time it accessed my camera was last year, but I have been trying to get it to work this entire time. I am updated with Windows 11 and the latest update of Firefox. How do I fix this? Is it an issue with Firefox or Windows?

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions are enabled, Firefox is unable to connect to my camera for my telehealth sessions. The light indicating my camera is in use comes on for a second, then immediately turns off. I am also unable to even start a session and coast with voice only. The window to start my session never pops up. I have put in a ticket and been in contact with TherapyNotes going back and forth for the past couple of weeks. Their tech support insists it is an issue with Firefox since I can utilize their site completely on other browsers. I much prefer to use Firefox for the security, so I'm hoping there's something you can tell me to do to make it work.