Firefox Community Forum

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from the initial window that opens when Firefox is launched. If I try to open a new tab it will hang with the blue circle displaying. If I click anywhere on the window if will grey out the background and display the error message :

Firefox is not responding

if you close the program, you might lose information

-> Close the program -> Wait for the program to respond

Tried waiting and it never comes back. Only option is to close the program. After that there is a message that is reporting the issue to Microsoft.

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

I normally use Firefox Developer Edition, version 127 because any later version always freezes my whole computer (probably because I'm using a 15-year old PC). Recently all my extensions became disabled. I'm now also unable to install any extension because it says "Installation aborted because the add-on appears to be corrupt". I found some instructions on Mozilla website about deleting compatibility.ini and extensions folder, but it didn't solve the issue. Now I'm stuck and confused as I suspect some of the extension files that should be in my Profile folder may not be there.

The simplest solution in this case would be to use the "Refresh Firefox" option which resets everything to default settings, but every time I do it my computer freezes until rebooted. Uninstalling and reinstalling manually is also not the way to go, because it retains all the settings.

I've tried installing the standard Firefox browser (v. 119) alongside the Developer Edition but the same issue is there as well.

I'm looking for an alternative way to get a clean Firefox install, so I can fix my extensions.

Additional info: - Your system specs? Windows 10 64-bit, 4 GB RAM, Pentium Dual-core, no GPU - Hardware acceleration? Disabled. - Using any mods? Yes, two. Geckium for Firefox, which always works fine. The recent issue started when I played around with Revert8Plus, but it initially worked without issues.

I am a Cacti developer and we are considering switching from FontAwesome Web Fonts to Tabler Web Fonts. However, on Firefox for Windows only, we are having a major slowdown when using the Tabler SVG based webfonts. The page load is first stalled by Firefox apparently loading all the Web Fonts, which would appear normal with any browser (though exceedingly slow on Firefox for some reason).

However, once the page is loaded, when going off tab to another browser tab, and then back to the Firefox tab that includes the Tabler webfonts, there is a 3 second delay before the tab switches. When we enable the performance analyzer, we find that the delay is almost 100% Reflow of the page, even though the page is static as this point (no changes) from the last time it was activated.

We do not have this issue on Firefox for Linux, MS Edge or any other Chromium browser, only Firefox on Windows. I'm using the latest version 134. Should I be opening a bug?