Firefox Community Forum

So I'm helping sort out an individual who is very computer illiterate and I'm getting them to use Firefox.. but when it updates, the window that tells you what's new pops up... now this is helpful for most! but for this individual it really confuses them and they tend to call me about it every time... so I'm wondering if their is a way to disable the popup window, to make it less confusing for them without disabling the updates entirely?

1. Most of my stored passwords in Fire Fox "Passwords" do not work anymore. They do not fill in user name and passwords. They are correctly listed in Passwords and the user names and passwords are correct and can be seen and copied. Also the function "Search in Settings" is not working. It cannot find anything, stuff that clearly exists produces no answers.# Numbered list item

I'm suddenly being asked for "primary password." I put in what I thought it was (from many years ago). Did not work. Unsuccessful at trying to change to a new one because Firefox keeps demanding my "primary" password. This started suddenly yesterday, 10/12/26. What is going on and how can I set a new primary password, or bypass that requirement. I never needed to enter any password before, and this is driving me crazy. Please reply email [redacted email from community support forum], or fix the program so it stops asking for a password and reverts to how it was before . I saw and installed the latest update, but it is still a problem. Thank you. Rich Palmer

This is new behaviour. I havent been playing with the settings, so I imagine its come as a side effect of an update...?

Very frustrating since I have come to rely on having 6 permanent tabs which I use every day for new, prices, weather etc...

In other browsers (Brave, for example, and Chrome) I can open a drop down menu, and while holding Ctrl choose multiple sites to view. In Firefox, if I drop the menu and choose one site, the menu disappears before I can choose others, even if I hold the Ctrl key. I have to reopen the menu for every site I want from that menu. Is there a way to make FF act like other browsers in this respect?

Desktop version update to 157.0.1 acted like a fresh install. Prompted me to import from previous browser. Firefox was my previous browser. I have my bookmarks backed up, but lost all my tab groups, which is a huge problem to try and recreate. Lost downloaded themes. Lost downloaded extensions. Why did this happen? I can't imagine it was by design.

A website added as exception is deleted next time Firefox is used. Cannot find any solution. Can turn off ETP manually via shield symbol in url bar.

Edition Windows 10 Pro Version 22H2 Installed on 30/10/2024 OS Build 19045.6466 157.0 Firefox Release

It is really sad that there is no way to contact mozilla directly The update installed on my Windows 7 64 bit is now storing cookies for Proton Mail and that makes the storage amt increase from 29Kb to 78Kb and I am not happy that I can not find a way to remove or revert the update so detail steps to complete that process would be nice. As for my future use of Firefox and involvement with Mozilla I am very seriously considering NO further use of both and your claims are starting to become lies you are permitting tracking in my view of this behavior Community Members should not be dealing with these concerns GET OFF your lazy back side Mozilla

I discovered that someone entered their account (email and password) for Firefox synchronization and apparently gained access to my information. How can I find out what information leaked (bookmarks, tabs, passwords)? Which device was it synchronized with?

I recently updated my Firefox to v158 from v156, and now the text colors of some of the UI elements on a new tab (e.g. Firefox wordmark, web shortcuts, Recent Activity header) which were previously white, have been changed to black (or a color close to black).

I use a custom wallpaper for new tabs, which didn't alter these particular colors on v156. Switching the background in the Customize menu shows the white text on some of the default wallpapers and the dark text on others. I have attached example screenshots to show how these elements looked before and after the update. I used the Developer Tools console to do this.

I assume this has to do with the "modernized" Nova UI redesign (which I have disabled) Mozilla is now forcing on its userbase instead of making it optional. Reverting these properties via the Developer Tools console does not make them permanent. I would rather not have to change my current wallpaper if I can help it.

Is there any other way I can make the text white again without changing the background or downgrading? Or if I can make them permanent with the console?

I have been opening and closing my VPN(different website), but now it won't let me do it. I did what it said to get started and then it tells me to open in the open site. Where do I find the open side? I used to press the VPN shortcut in the upper right corner and it usually worked. Now it just asks me to "Try firefox VPN. I thought that is the one I was using. How do I get it going again.

The problem: You’re the administrator of your Windows 11 computer, but you can’t copy, rename, or change your browser’s data folders (Firefox, Brave, Chrome, Edge). Windows says “You require permission from [your own name]” or “Access denied.” Closing the browser doesn’t help, and the usual fixes for permission problems don’t work either.

The cause (in my case): It wasn’t Windows. My ESET antivirus (ESET Smart Security Premium) has a setting called “Enhanced data protection.” It’s meant to stop password-stealing programs from reading your browser’s data, but it also blocks you from copying or renaming those folders. Starting your computer in Safe Mode may also let you get around the block, since antivirus programs don’t fully load there.

The fix (ESET): 1. Open ESET and click “Setup” on the left. 2. Click “Advanced setup” at the bottom right. 3. On the left, click “Protections”, then “Browser protection”. 4. Find “Safe Banking & Browsing”, then the section called “Secured browser”. 5. Turn off “Enhanced data protection” and click OK. 6. Try copying or renaming your folder again. It worked for me right away. Afterward, turn the setting back on to stay protected. If you’d rather leave it on, ESET has a “Browser protection allowlist” where you can add programs you trust.

Using a different antivirus? Look in its settings for something about browser protection, banking protection, or protecting browser data. A similar feature may be doing the same thing, though I only confirmed this with ESET. Technical note for those who want it: I confirmed ESET was active by running “fltmc” in an elevated Command Prompt, which listed ESET’s file protection driver (“eamonm”). Another user on Microsoft’s support forum found the same cause with a Chrome profile.

See this post for screenshots of the problem: https://support.mozilla.org/en-US/questions/1528043

It looks to me like the RT's URL was hacked yesterday. I received a warning from Firefox urging me to go back because of suspected for malware found when I attempted to log into RT. I backed off as suggested. I have successfully logged into RT hundreds of times using without any problem, using my Firefox bookmark. The Firefox warning told me that the suspected malware was due to the fact that https was missing in the address, which is highly irregular for the RT website. The details of the address in the bookmark is https:///www.rt.com, yet when I clicked the enter button, the https had disappeared. RT streams news on Rumble and I successfully used it instead of the RT website.

Later in the day I found information that the RT website could now be used. I tried it using my bookmark. RT opened but there ere changes in the appearance on the page. There was big new banner at the top of the page announcing that I was on RT English. All the images except one were missing and I was unable to access RT news streaming. Today I again checking the bookmark address I have used for a lng time. Today I find the Firefox URL still gives me https://www.rt.com but when I press the enter button the address now changes to https://rt-english.com. When I manually asked Firefox to open rt-english.com, Firefox told me that address does not exist.

This is the best I can do to explain the problem I am encountering, and I need help to resolve the issue. Perhaps other Firefox users have run into the problem and would be grateful for help from Firefox. I am a using Firefox and it is an excellent browser. Thanks for all your good work.