Firefox Community Forum

A month ago, I raised this question, but there was no answer. The problem is still here, and forgive me for posting it again. Maybe this time someone experienced will see it. Let me know if you encounter the same problem, maybe we can discuss it out. And thank you to everyone who spares time to read this post. Below is the original question. I'm a Chinese firefox user, so the following descriptions are translated and may not be so accurate. And the attached image is also Chinese, if necessary please use a translation app or somewhat to see it. I have only one default profile in my Firefox account, and I have stored a large number of passwords and bookmarks in this default profile. For certain reasons, I signed out of this profile while retaining the local data such as passwords—meaning that, apart from not being logged in, my browser state remains exactly the same as before. Now I wish to sign back in to enable synchronization. I can see a "Sync and Save Data" button prompting me to log in. After clicking this button, I am asked to enter my username and password, but then I receive a message stating that I have reached the account limit for this profile, and that this profile was previously synced to another account. This is absurd, as I do not have another account, nor have I ever synced this profile to any so-called other account. As a result, I am unable to sign in on this current profile.

I'm using Firefox 153.0 on a Windows 11 desktop. I'm trying to use the feature that backs up my profile (bookmarks, history, and other data). When I turn Backup on, I'm asked where to store the backup, and I accept the default of putting it on my OneDrive. When a backup begins, an empty folder named "Restore Firefox" appears in my OneDrive, as expected. Firefox shows a message like "backup in progress." After a minute or so, the "Restore Firefox" folder disappears. After another minute or so (not immediately), Firefox tells me the backup failed and that I should try again later.

I assume the backup failed because the folder it was trying to use isn't there, but why did it get deleted?

There is ample space on my OneDrive and on my local system (100s of GB). I am using the ESET security software package, but it did not raise any warnings or errors.

Hello,

Ever since latest update (153.0 (64 bits) everything crash. I can open Firefox, but as soon as I enter a website, regardless of what it is, it won't load.

If i try to close the app, there's always a process that keeps running. It can't close. And if I try to force it it says that access is refused.

After that I keep receiving these errors that Firefox is already open and I need to close the last process of Firefox to continue but even if I say to close, it keeps repeating until my PC finally crash.

Everything was working 100% until Firefox updated itself. No Windows update nothing.

I can't even send crash report since it does the same error.

Multiple attempts to open Firefox produced a popup window indicating that "platform version 153.0 is not compatible with min version 152.0.6 max version 152.0.6 Maybe try to reinstall Firefox." If this is the only solution, how do I do this and retain my bookmarks, themes, etc profile? Thank you.

Julian H. Ethridge julesrdot27@frontier.com

I am trying to access my QNAP NAS configuration page within my home LAN from a newly installed Linux PC with Firefox 147.0.1. Firefox won't let me access the page, popping up an error page:

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to nessy.fritz.box. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

I have verified that the claimed risk is nonexistant, but Firefox does not allow me to bypass the warning. There is no "Proceed anyway" or "Advanced..." button as claimed in various help articles.

How can I convince Firefox that I know what I am doing?

NB: The same page is accessible, also with Firefox 147.0.1, from a Windows PC.

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

This is a recent problem but when I try to open new tabs they don't load or take a very long time to load. I wind up shutting down my computer and resarting but sometimes that doesn't help. it seems to be getting worse. I do not use any other VPN but yours and Duckduckgo to search. I use a macbook air. Any suggestions? Thanks

The "Developer Information" link in the "Developer" section of the release notes page - https://www.firefox.com/en-US/firefox/153.0/releasenotes/ - for Firefox is broken as of v153.0.

1. It attempts to open: https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/153
2. MDN shows a 404 message, and offers a "153" suggested search link which eventually gets me to https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Releases/153

I have not tested this for other regions, but without the "en-US" (and possibly other "language-CountryCode" flavors), the link in the Firefox release notes page will not open the Developer release notes in MDN.

Could be an MDN configuration issue if it's not a problem with how links are generated for the Firefox release notes page.

Let me know if I can provide any additional information. Thank you in advance if this issue is fixed.

bonjour,

j'utilise le VPN de firefox, j'ai compris ou trouver la consommation de données mensuel, seulement elle n'apparait pas dans la rubrique vie privée et sécurité des paramètres!

For the past month this browser has been really slow. I have cleared cache, deleted all history and its really slow. I'm using starlink for internet. any suggestions

Hello- Am having trouble with my settings( I think) Want to be sure Firefox is default browser, and use Adobe Reader as my PDF default. All I get is "download Firefox" ! Get all regular updates, so why can't I see "settings" ? Thank you

I want to import my Chrome bookmarks into Firefox but I keep getting asked for my keychain password. I've tried my Apple I’d password and my Firefox account password. Neither works.

Sehr geehrtes Support-Team,

ich habe seit Kurzem ein Problem mit Firefox auf meinem PC. Es erscheint folgende Fehlermeldung:

   „Das Lesezeichen- und Chronik-System wird nicht funktionieren, da eine der Dateien von Firefox von einer anderen Anwendung verwendet wird. Dieses Problem könnte von einer Sicherheitssoftware verursacht werden, beispielsweise von einem Virenscanner.“

Ich nutze dasselbe Firefox-Konto auf meinem Handy und auf meinem iPad. Dort funktioniert die Synchronisierung der Lesezeichen ohne Probleme. Das Problem tritt nur auf meinem PC auf.

Ich arbeite bereits seit mehreren Jahren mit Firefox und hatte dieses Problem bisher noch nie. In meinen Lesezeichen sind sehr viele wichtige Webseiten gespeichert, deshalb möchte ich diese auf keinen Fall verlieren.

Können Sie mir bitte mitteilen, wie ich dieses Problem beheben kann, ohne dass meine Lesezeichen verloren gehen?

Vielen Dank für Ihre Unterstützung.

Mit freundlichen Grüßen

Meik