Firefox Community Forum

After installing the latest version of Firefox on Windows 11 I can no longer view certain sites (like Allstate.com). Tried clearing data, uninstalling/disabling all extensions and addons, etc., nothing works. Previous version worked fine. Love Firefox, been using for years (before Edge and Chrome came out), still, seems to slowly getting less functional as many sites I simply need to open in Edge or Chrome. Sad as I think that Firefox is the best browser, but, if most sites are developed with Chrome/Edge in mind then Firefox will fall behind in terms of compatibility.

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message like “The connection was reset” or “Network error”.

The strange thing is that it works perfectly in Chrome and Microsoft Edge on the same devices and network.

Here’s what I’ve already tried: • Cleared Firefox cache and cookies • Created a new Firefox profile using firefox.exe -P • Disabled and fully uninstalled ESET antivirus • Turned off Windows Firewall • Reset DNS and Winsock via Command Prompt (ipconfig /flushdns, netsh winsock reset) • Checked proxy settings (set to “No proxy”) • Tried with HTTP3 disabled (network.http.http3.enabled = false) • Tried from two different PCs and networks — same result • The certificate shown is from “Sectigo”, not ESET, so it seems to be correct now

Still, Firefox is the only browser where this specific site doesn’t load. I’d appreciate any ideas or help!

Thank you!

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content.

Why am I getting this message and how can I resolve the problem without switching to chrome?

The company I work with uses Microsoft Authentication for dual-factor authenication. A change last month by Microsoft caused a problem with both Firefox and Chrome, but not Edge. After entering the login and password and completing the dual-factor authentication process, it cycles back to the login screen again. I must redo the login and password and complete the dual-factor authentication process a second time to finally login. Again, this started about a month ago and is a problem with both Firefox and Chrome, but not Edge. I hope Microsoft has not done something to make it harder using Firefox. Our technical staff has been usable to resolve this issue. Thank you in advance for any help you may provide.

The iDrive backup app on my synology nas is accessed via a web browser over my local network using an ip address. It has a two step security setup. First to enter Synology credentials and then iDrive's. After entering the iDrive credentials, all I get is a spinning wheel. It is supposed to present a box to enter a validation code, sent to me by email (which I get). The box is never shown.

The process works in Chrome and Edge successfully. I contacted iDrive support and they told me that since it fails only in Firefox, that I should contact the browser vendor.

There is no error message.

I tried clearing my browser cache, restarting Firefox and my computer, none of which helped.

Please can you advise me?

Firefox 137.0.2 (64 bit). Windows 10 Home 22H2 Os Build 19045.5737.

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

I have an Office 365 account through work and I'm using Copilot frequently. In Firefox I have a pinned tab for Copilot.

In recent weeks I've run into issues where the Copilot page stays essentially blank, i.e. the message field to enter text does no longer appear. The Office Toolbar still appears and when I switch to other Office365 sites like OneDrive and Home they work just fine. The problem only exists with the Copilot page. Refreshing the page does not solve the problem.

I found a temporary work-around by clocking on the lock-button in the address bar and selecting "Clear cookies and site data...". After doing this and refreshing the page it works fine again, but only for a while (like maybe the rest of the day). I don't know exactly what makes it break, but it seems like I have to apply the work-around on a daily basis almost.

Additional Info: I've been using this setup for at least a year and the problem only appeared in the last few weeks. If I open Copilot in either Chrome or Edge I don't have this problem (but I also don't want to use Chrome or Edge).

Bonjour, depuis 2-3 semaines je ne peux plus me connecter sur certains sites (exemple: AIRBNB) avec Firefox: J'y arrive avec un autre navigateur comme chrome. J'ai désinstallé - réinstallé Firefox mais le problème persiste. Avez-vous une solution? Merci, Nathalie

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

Hello After last firefox update this page mail.proton.me (specifically: https://mail.proton.me/u/0/inbox) does not load for me.

It works in chrome and edge but not firefox. I cleared my cookies and cache but it did not help. All I get is blank white page and sometimes error message. I attach screen from my F12 menu when I try to load page. In brave for example there is much more activity than in FF.

https://goinbali.com/ my website is still on development, but I can't open it using firefox. But it work on Edge and other chromium based browser. Already did : - disable ublock origin - updated to FF latest version

I'm no longer able to play Youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/updating Firefox browser as well as clearing Firefox cache and cookies. Any help will be appreciated.

Thanks, MC [email removed]@aol.com

p.s. Youtube does work and play on my Edge browser

I accidentally deleted the send files button on FB Messenger on Firefox. It is on other browsers but not on Firefox. How do I get the messenger send files button back for messenger on firefox. I have tried uninstalling and reinstalling but it does now come back.

Hi,

The dashboard on my landing page isn’t displaying correctly. Here's the link to a sample dashboard for reference: https://kohnur.com/jessicanguyen.

When you open the page in some browsers (like Google Chrome), everything appears correctly and completely. However, in Firefox, the dashboard doesn't the whole dashboard. I’ve attached a couple of screenshots to show the difference in how it's rendering.

Could you please help me understand what might be causing this and how to fix it?

Appreciate your help!

Best, Andy

I have a Mac Air and it is up to date. and I use Firefox browser which is up to date, but I suddenly cannot access a website to which I have a subscription which is paid up through November. The website is 'Mypilatestime' and now when I try to access it, it states 'forbidden' and is blank. I can access it on Google Chrome but Firefox is my preferred browser. Why can't I access it as usual? Please send a fix ASAP!!

Dawn

dawnmccordic@gmail.com

While i was trying to search indeed for a job the site started having a glich loading . I'm not sure if that the best term but doesn't fully load. I have had this issue at least 6x in past five years on default firefox setting and if i changed a few to make more secure . When i use other browser that are not firefox based it is fine . It happens on librewolf as well