Firefox Community Forum

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

Why has my account been in use for over three years, 18369603959@163.com, Is it still a new registration when logging into my account? Where did the problem occur?

I subscribe to my city's newsletter. It gives quick links "click here" to register for a class, "click here" for information about an upcoming parade. I used to be able to click and get it. Now it tells me It can't find the site OR I might be connected but behind a firewall. There are too many options and too many terms, I don't know what to do, I just want to click links from my city newsletter, and get taken to them. Help???

Hmm. We’re having trouble finding that site.

We can’t connect to the server at vu4mbwlab.cc.rs6.net.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

My e-mail will not load sub links. It pops up a list of links not related to the e-mail. Stated when I installed avast. Took avast off. DID NOT fix problem. What now???

When I try to sign in with my email address and click "continue". I receive error message "Something went wrong please try again.". I don't have this issue on any other browser.

I have always had them setup. And I would expect a prompt when my computer had been shut down, or OS/FF had updated - seems normal. As of a couple weeks maybe months ago, I'm being asked for it what feels like constantly. In fact, It just asked me twice back to back withing the same session/tab/interaction with Passwords. That feels like a lot, esp if you actually have longer and more complex pwds than 90% of us. (And me sometimes, not claiming to be a pw angel or anything lol). But personally, Mozz/FF passwords fall into the top tier of my brains security hierarchy, along with my Apple Account, private keys, device encryption, MFA recovery, etc...things you'd generally be sure to incorporate best practices with and really don't wanna forget or lose. I don't really love the idea of turning it off, buuuut getting a bit grumpy about being pestered all day from Firefox.

So bug? Updated policy? I just woke up form a Coma and simply don't recall 2024? Hopefully not the third one.

On an M4 Max running Sequoia Version 15.2 (24C101) using FIrefox 136.0.1 at the moment, but have noticed the same on a Yoga/Windows 11, iPhone, M1 Macbook Pro.

Privacy/Security is set to Strict. No sus permissions I can see. HTTPS only. DNS over Cloudflare (Default Protection). No exceptions of any type granted. Aside from Mozilla (for Extensions), and Google (for Popups).

Thanks yall.

--

Oh (and I should prob open a proper ticket but while) but I'm here, and I just noticed the line about "On macOS, some background tabs will be moved to lower power cores, reducing energy usage." from a recent Firefox update brief. I've been having a rough time lately on this M4 Max - 16 cores, 64GB mem with tabs freezing up the whole browser, every window. Sometimes the whole OS. Not specific to any certain site, and has happened with 1 windows and 3 tabs open just as often as 4 windows with 40 tabs open. And usually I cant even get to Activity Monitor at that point to see if it looks like a memory leak, or whatever. And if I can get it to shut down (the browser), it will get into this loop where it just loads back up all the same windows, and that same particular tab will lockup again as soon as I click on it. And it takes foreevvvver to load back up even when I don't interact with the browser aside from CMD-Tabbing tf out of there. Tbh I'd prefer FF to launch clean after being told to shut down. Always have the option to load recent windows anyway....

^ aaand then saw the blatantly obvious checkbox to turn off reload on start my bad. 😅

Sorry last thing - what exactly does "We've made some educated guesses about your current browser and operating system." mean? Yeah that sounds straightforward, and I would expect that from most websites? I think? I know you want to be transparent, but that phrasing sounds weirdly aggressive lol

When I open Firefox browser around ten several weeks old tabs are there. It is not set in the setting to open. I did many attempts to get rid of this nuisance and they are still here. I Created new profile, erased all profiles, removed Firefox, and reinstalled with option not to use old setting since new installation found that the fire fox has been installed. And frustration part that Mozilla do not offer (as I know) support to fix this problem. This glitch is hidden somewhere and the program always find it an put it back. I am not sure if what to do as I run out of options, other than turn to another browser after many years using only Firefox with no problems at all. Thanks Ned

Hallo, ich musste den PC austauschen. Bisher habe ich mich bei Firefox angemeldet, syncroniert und dann hatte ich diese wieder. Dieses mal ist das nicht so. Was mache ich falsch?

Danke für Ihre Hilfe im Voraus.

Gruß

Dieter

I accessed the about:support page as part of attempting to diagnose a fix irregularities with logging of history entries. After at most 2 seconds the screen repeatedly began flashing to a black screen. The screen would stay black for up to 10 seconds then clear for maybe 1 to 2 seconds and then blackscreen again repeatedly. It did it on several consecutive occasions so is no one-off

Similar problems occur with Amazon Prime and Spotify but the black screen last significantly longer (over a minute or more) and the cleared screen shorter (milliseconds).

On no occasions have I seen anything that resembles and error message or code.

I restarted Firefox in safe mode loading about:support again with no other tab loaded and it continued to happen. It clearly is not a add-on or extension that is responsible. Sometimes shutting down Firefox (if you can see the screen long enough to do so) clears the problem but not always. Equally switching windows using <ALT><TAB> can relieve the problem but only on some occasions. I've not identified which applications might relieve the issue in such circumstances but suffice to say were I to return to the problem web page it would begin again.

Trying to reset the video card (Windows key Ctrl Shift B) has no effect.

Clearing the cache, cookies etc seems to make no difference and other temporary files

I only clear my history periodically leaving several months of entries available.

I have tried to update the video drivers on numerous occasions and been advised they are up to date on every occasion.

It occurs with hardware acceleration checked on and without it.

Reinstalling Firefox makes no difference and the black screen issues have been happening now for probably 2 years or so across multiple versions of Firefox and before today (when I used about:support which I have not used before) I had assumed it was purely down to third party sites but now having experienced these problems it's clear that at least in part Firefox is part of the problem.

It does not happen with other 'about' functions (profiles,config,processes,memory) so seems specific to the about:support function in terms of Firefox related pages.

Turning the monitor off and disconnecting the monitor from the power supply for the obligatory 10 seconds is the most certain and least disruptive way of resolving the problem. Just turning the monitor off and on again without disconnecting the power does not seem to resolve the issue. Obviously rebooting the system which can waste more than an hour of my time all told shutting down and bringing up software will also clear the issue. Rebooting a PC is no resolution to any software problem.

I am using an HP24i FHD monitor connected to a Dell Optiplex 7060 SFF running Windows 10 Pro Version 22H2 OS Build 19045.5487 and an up to date version of Firefox (version 136.0.1 [64-bit])

The system is regularly scanned for malware and viruses and as far as I am concerned is clean. Standard WIndows maintenance and repair tasks (eg fsck, sfc, DISM) are carried out periodically and there is currently one windows update released earlier this week outstanding.

Please can you advise what other steps I can take (or if it is a 'feature' linked to the about:support page provide a work around in your next release) to address a problem that is becoming an increasing nuisance and yet another reason to abandon Firefox whose performance is becoming increasingly flakey in a number of ways.

PS Your 'educated guesses' about software versions in the help form page are blank. Another feature?

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

My computer displays were dramatically different one morning a couple of days ago, as MS Edge seems to have overtaken control of my system, which included changing the displays on my monitors. I have restored the system to a few days ago when the system was correct, but the restore resulted in the same Edge displays. With considerable effort to overcome Edge, I have also made Firefox my default browser. After resetting and restarting, my One Note pages are still no longer available and my displays have not changed from the Edge-changed ones. Any additional ideas? Please?

Hello,

My university requires me to logon to use campus services every 24 hours. Upon expiration of the logon credential after the 24 hour period, a logon window will prompt to re-enter credentials. The problem is that it will continue to prompt log in with new pop up windows every few minutes so if I don't log in, for example, over night, I'll wake up to hundreds of log on window pop ups. This creates system wide slowdown due to memory resources being maxed out. I can't enable universal pop up blocks as the systems I require use pop ups and having to open each pop up manually does work in my workflow. Any solutions? Thank you!

With the updated version of Firefox (136.0.1), the menu items that were located at the top in the menu section used for modifying documents no longer are visible. How can I get those back in place?

New update to Zen browser this morning, indicated that Roboform extension needed to be updated. Uninstalled,re-installed Roboform extension. Zen browser does not seem to use the the extension - no offer to fill passwords, etc.

Can I revert to previous version of the browser?

I'm trying to get my settings & themes back after an update, and nothing is working. I can't even open bookmarks on the bookmarks toolbar. I just get "new tab" with the dots moving like it's searching for a site.

This page (https://store.creality.com/products/creality-k2-plus-combo-3d-printer?official-website-pro-store%3FOfficial-website-index-buy=&spm=..index.index_creality_product_1.1) appears almost white except for two small buttons in firefox but is normal in Edge. Note that it's same in troubleshoot mode.

Please help me. Firefox disappears when I open a second app on top of it (i.e. MS Word or Mac Mail). Full screen is not selected. If I put Firefox in split screen (which is not what I want), there is no option to open a second app in other half of screen.

I'm using MacOS Ventura 13.7.4

/edit: moved thread from Firefox for iOS to Firefox section as you have macOS.

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Online Banking Is Temporarily Unavailable." The app works on my phone and I can log in through Chrome, it's only on Firefox that I'm getting this problem. I called M&T Bank and they confirmed that it's a problem with Firefox. Something is blocking me but I don't know what it is. I am not using a VPN or adblocker.