Firefox Community Forum

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

So I'm on Firefox ESR 140.6.0 on debian 12.12 but I've noticed this problem with firefox in general (earlier versions) on Linux. When I am browsing with a few tabs open (4gb of memory on this laptop) suddenly on reddit or some random website, quite at random, everything freezes and I have to restart the laptop.

Crash reporter doesn't start because the tab doesn't crash instead the entire laptop freezes - it happens only in firefox. How do I debug this problem? I think for some reason firefox gobbles up all my memory perhaps and that causes Linux to lock up.

What do I do about this - it is quite frequent and frustrating but random - I can't say exactly when or on what site this will happen.

Hello Firefox Support,

I am experiencing a consistent and disruptive performance issue that occurs immediately after certain complex web pages (particularly those with heavy scripting or dynamic content) have fully loaded.

The symptom is a temporary but complete freeze of the Firefox window, often lasting between 5 to 10 seconds, during which time the browser is completely unresponsive. This freeze is accompanied by a significant spike in CPU usage (often reaching 90-100%, according to Task Manager/Activity Monitor).

Details:

Trigger: The freeze reliably occurs right after the page status changes from "Loading" to "Done." I suspect it is related to post-load scripting execution or rendering finalization.

Impact: Any ongoing user interaction is halted until the spike subsides.

Tested Scenarios: I have replicated this on multiple sites, including heavy news aggregators, social media feeds, and complex web applications.

Troubleshooting: This issue persists even after:

Clearing cache and cookies.

Running Firefox in Safe Mode (disabling all extensions).

Creating a new, clean Firefox profile.

This severely degrades the browsing experience, especially when quickly navigating between tabs or starting a session.

Could you please investigate potential issues within the core rendering engine or script execution scheduler that might be causing these severe post-load processing bottlenecks?

Thank you.

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover over any web page title, it shows a small window of it, but I can't get rid of it. I didn't change anything, so what's going on?

In recent months, performance has dropped sharply and I have been unable to resolve using the advice in Help and seeking guidance. I attach the Troubleshooting Information, and a screen shot of me attempting access my Amazon account - 15 minutes and counting.

I have tried multiple options including:

• removal of 25% of software files
• removal of add-ons
• Firefox Safe Mode (no improvement)
• Following performance Troubleshooting guide (e.g. history, caches etc)
• Third Party software (CCleaner Pro) to check Drivers and Software (all up to date)
• Check of SSD Status (92% reported by Windows)
• Task Manager reviews

Seeking your advice and guidance on resolving this (now) painful experience.

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and was using up 100% of my Core i7 CPU. I was on YouTube at the time.

I'd like to stay with Firefox as I have been using it for years, but this is happening all too often. Is there a way to limit the number of instances that it will generate?

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any websites. Is there any fix for this?

Selecting "Help About Firefox" causes the window to appear but this window then freezes with no information. It is possible to close the window and continue with Firefox. This happen nearly always but occasionally works correctly. Current Firefox version is 146.0 but the problem is not limited this version. System is Kubuntu 24.04, KDE Plasma Version 5.27.12 and QT Version 5.15.13 I have tried several things. Deleting the .Moziila folder will permit the window to work once but after a restart stops working. Any new things to try would be appreciated.

I usually have multiple tabs open and my MacBook slows down and gets hot. Firefox is using A LOT of memory. Is there a way to have inactive tabs go dormant, helping reduce overall memory usage and improve browser performance? An advisor mentioned this is an option in Chrome. Is there a fix?

Thanks

The minimize, maximize, close line at the top of the screen is missing when Firefox opens. If I click the Firefox icon in the task manager to minimize it and click it again to maximize it, then the missing line at the top appears. This has been an ongoing glitch for a week or more. Perhaps you can fix this minor problem?

HI, sorry my English is not so good -hope, you understand me. Since a few weeks I have a problem with firefox: after using the browser without any problem, I close my Laptop by dialing "Ruhezustand / hibernation". When I open my laptop again (regardless of duration), Firefox tabs are "grey", cannot be longer used. I have to close the browser completely and start again, very cumbersom! What can be the problem? IOS is updated, Firefox also. No other browsers have this problem. Hope you can help me? Best regards

The last couple of weeks or so (as of 121025), using Firefox is very slow. Is this another Firefox update issue, or Microsoft update issue, Norton update issue or a combination of different updates that aren't working together as has happened many times over the last few years.

Any known solutions to this new problem?

Thanks

Ron

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock up and I have to identify the thread in Task Manger and kill it (just the runaway thread, not the entire program). I can then continue of eBay for a short time before it happens again. This only happens on eBay while just browsing, not bidding/buying. Is anyone else having this issue?

Ever since the last update or so (I'm currently on 145.0.2), simply opening a YouTube tab is enough to bring my browser to halt. Looking at the activity monitor on my Mac shows "FirefoxCP Isolated Web Content" using an insane amount of resources, multiple instances of 101% load on my late 2023 MacBook Pro (M3 chip).

Any ideas?

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. I've gotten around it by going into task manager and killing firefox before hibernating. This doesn't happen on a newly opened window. I've noticed that as you use it, in the task manager, (not sure of correct term) the amounts of firefox tasks/threads? increases but does not decrease when tabs are closed. Eventually hibernate stops until I kill the firefox program. I thought this might go away with new lenovo with twice the ram, but happens at same rate. If I forget to kill firefox, I end up with a dead battery. This doesn't happen with edge or other browsers I've tried.