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FIREFOX IS CRASHING SINCE FEW DAYS

Firefox App crash
TyDraniu replied
Amit Chauhan
Amit Chauhan

FIREFOX IS CRASHING SINCE FEW DAYS. I HAVE ONLY 1 TAB OPENED, BUT IN TASK_MANAGER I SEE 20 INSTANCES OF FIREFOX. IT TAKES MUCH OF SYSTEM MEMORY

FIREFOX IS CRASHING SINCE FEW DAYS. I HAVE ONLY 1 TAB OPENED, BUT IN TASK_MANAGER I SEE 20 INSTANCES OF FIREFOX. IT TAKES MUCH OF SYSTEM MEMORY

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TyDraniu
TyDraniu
  • 10 Kontributor Teratas

PLEASE FOLLOW THE STEPS BELOW TO PROVIDE US CRASH IDS TO HELP US LEARN MORE ABOUT YOUR CRASH.

THE CRASH REPORT IS SEVERAL PAGES OF DATA. WE NEED THE REPORT NUMBERS TO SEE THE WHOLE REPORT.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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