Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

recovery key

more options

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Solusi terpilih

Hi Wayne,

when you use your Firefox Account recovery key, the old key becomes invalid and a new one is automatically generated. However, Firefox never sends the new recovery key by email for security reasons.

To get your new recovery key, you need to generate it manually: 1. Sign in to your Firefox Account at https://accounts.firefox.com 2. Go to “Manage Account” → “Security” 3. Under “Recovery Key”, click “Create new recovery key” 4. Save the new key somewhere safe — it will be shown only once

If you lose the new key, you can always create another one using the same steps. Hope this helps! Sebastian

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

more options

Solusi Terpilih

Hi Wayne,

when you use your Firefox Account recovery key, the old key becomes invalid and a new one is automatically generated. However, Firefox never sends the new recovery key by email for security reasons.

To get your new recovery key, you need to generate it manually: 1. Sign in to your Firefox Account at https://accounts.firefox.com 2. Go to “Manage Account” → “Security” 3. Under “Recovery Key”, click “Create new recovery key” 4. Save the new key somewhere safe — it will be shown only once

If you lose the new key, you can always create another one using the same steps. Hope this helps! Sebastian

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.