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firefox stopped launching after working for some time

  • 3 balas
  • 1 memiliki masalah ini
  • 11 kunjungan
  • Balasan terakhir oleh Ed

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I downloaded firefox and it worked for about a month. Now when I try to launch it, the screen flashes momentarily as though it were about to pop up, but then it does not actually open a browser window. I have uninstalled and reinstalled firefox more than once, I've tried a simple restart of the computer, and tried multiple different update methods (updated windows). Any suggestions?

I downloaded firefox and it worked for about a month. Now when I try to launch it, the screen flashes momentarily as though it were about to pop up, but then it does not actually open a browser window. I have uninstalled and reinstalled firefox more than once, I've tried a simple restart of the computer, and tried multiple different update methods (updated windows). Any suggestions?

Semua Balasan (3)

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Hi Robey,

looks like you're still using version 138. Can you try updating to the latest version (140.0.2) and let us know if that fix your problem?

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So one user on the computer doesn't show version 138 and can access Firefox no problem. This account shows both version 138 and 140 but I can uninstall version 138. I am having the same issue with Chrome of it not launching, so it may be a Windows issue

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That's MS Family interference.

- go to https://familysafety.microsoft.com or open the Family Safety mobile app

- select the child

 - allow other browsers:
   - disable 'Filter inappropriate websites' under the Edge tab, or
   - go to Windows tab > Apps & Games > unblock FF

If you can't do anything there, try disabling the [Parental Controls service](https://impulsec.com/parental-control-software/microsoft-family-safety-turn-off/#Disabling-Microsoft-Family-Safety).

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