Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut
Diarsipkan

Updating email

jscher2000 -... replied
Ronald Nevins

How do I change my login information if I cannot login to my primary email? Please respond to [edited from public community support forum] @gmail.com.

How do I change my login information if I cannot login to my primary email? Please respond to [edited from public community support forum] @gmail.com.

Diperbarui oleh James pada

Semua Balasan (2)

Unfortunately if you can no longer get gmail access then you can't change login to update sync settings. You need to contact gmail support for this login issue.

Currently, you cannot change the primary email address on your Mozilla Account unless you have access to the existing address. (See: Change the primary email address on your Mozilla account)

If you do not have paid services linked to your existing Mozilla account, you can abandon that one and create a new one with your new email address.