Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Fire Fox not compatible with updated PG&E website

  • 6 balas
  • 9 memiliki masalah ini
  • Balasan terakhir oleh tjf

more options

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Semua Balasan (6)

more options

Try to install this extension and turn it on for chrome-only websites: Chrome mask

Membantu?

more options

I installed Chrome Mask as suggested, then turned it one, went to www.pge.com/, clicked the Sign In button, which took me to https://m.pge.com/, accepted strictly necessary cookies, and then a blank screen. With Edge and Chrome, the next page is the actual sign-in screen. I verified the Chrome Mask was one, but evidently it is not working as expected. Running Firebox 129.0.2 on Windows 10 64-bit host.

Membantu?

more options

You can check the Web Console for relevant-looking messages.

Membantu?

more options

The blank screen described above is the symptom with or without Chrome Mask, it seems, I haven't attempted Chrome Mask. I do experience the blank screen.

The PGE site has complained that FireFox is unsupported for at least a year, however, one could log in and pay bills. PGE announced a website update recently and now the blank screen presents rather than the sign in dialog.

This is a big deal right FireFox shouldn't allow itself to be locked out?

Membantu?

more options

Membantu?

more options

It seems like they've decided to just give a middle finger to people using Firefox now. Straight up "unsupported" dialog on main loading page with no way to X out of it even though the site loaded fine, albeit with the warnings, days prior.

Diperbarui oleh tjf pada

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.