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Suddenly can't print email wirelessly from Thunderbird 52.2.1 using Windows

  • 8 balas
  • 3 memiliki masalah ini
  • 59 kunjungan
  • Balasan terakhir oleh maryguitar

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Get the message that the printer's not online. Have tried rebooting printer, checked set-up on printer and computer/Thunderbird. Had been printing wirelessly from Thunderbird for several years using same set-up/server/printer/computer. Have tried all suggestions in support forum. Any thoughts? Wondering if it is a bug in this version of T'bird.

Get the message that the printer's not online. Have tried rebooting printer, checked set-up on printer and computer/Thunderbird. Had been printing wirelessly from Thunderbird for several years using same set-up/server/printer/computer. Have tried all suggestions in support forum. Any thoughts? Wondering if it is a bug in this version of T'bird.

Semua Balasan (8)

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What errors if any beyond the simple' Printer Offline' are you receiving?

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No -- the only message I get is: "The printer is offline. Check that the printer cable is connected and the printer power is on."

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This is a message from your computer about your printer and nothing to do with Thunderbird.

Suggestion: switch everything off including the hub, wait a few moments and then switch on hub, then switch on computer and printer.

Printer cable may need replacing. Try a differnt usb port.

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Thanks --I can print from every program except Thunderbird, so the problem relates to the program.

Have tried the restart all a couple of times.

Cable's fine -- I can print with it...but I can't print email wirelessly -- without the cable -- which I could do until recently.

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Please check to see if your printer drivers are up to date.

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Thanks for the suggestion. I checked it out but the most recent driver is installed.

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Sometimes resetting the printer in TB will help:

https://support.mozilla.org/en-US/questions/1168266

Make sure the wireless printer is recognized by other applications, e.g. Notepad.

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Thanks ALL! Problem solved - a combination of resetting the printer and uninstalling and reinstalling the driver.

Great! M