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Sudden this for only 1 of 5 FROM addrs all else works"An error occurred while sending mail. The mail server responded: 5.7.1 From address not allowed. Please ve

  • 4 balas
  • 7 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh CFogelman

CFogelman
CFogelman
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A particular FROM address has worked for years, as have all others. It still receives okay. Problem started out of nowhere. This and only this FROM address gets message "An error occurred while sending mail. The mail server responded: 5.7.1 From address not allowed. Please verify that your email address is correct in your account settings and try again." Clearly all settings are fine, as all other outbound messages get sent and all inbound messages are received. Only anomaly I noticed was "+" sign in place of "@" in settings. I changed this back and forth twice, and still no joy. ISP has been unable to find an issue. Thanks for any and all help. Charles Fogelman

A particular FROM address has worked for years, as have all others. It still receives okay. Problem started out of nowhere. This and only this FROM address gets message "An error occurred while sending mail. The mail server responded: 5.7.1 From address not allowed. Please verify that your email address is correct in your account settings and try again." Clearly all settings are fine, as all other outbound messages get sent and all inbound messages are received. Only anomaly I noticed was "+" sign in place of "@" in settings. I changed this back and forth twice, and still no joy. ISP has been unable to find an issue. Thanks for any and all help. Charles Fogelman

Semua Balasan (4)

Zenos
Zenos
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help);
  • Choose Troubleshooting Information;
  • Clear the check box Include account name;
  • Use the button Copy to clipboard to select all;
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.

CFogelman
CFogelman Pemilik pertanyaan
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Yes, but:

It turned out that Verizon FIOS (not so easy to find this out) had instituted a changed policy as of 11/15, shutting out all third party servers. After some gymnastics, I was finally able to engage the server I wanted and route outgoing email through that.

Thanks.

cf

msynge
msynge
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Your reply is spot-on, but can you please tell me what gymnastics were required to fix the problem?

CFogelman
CFogelman Pemilik pertanyaan
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I apologize for the delay. Somehow I missed the inquiry. The gymnastics had to do with communicating with my third party provider, and so was an anomalous problem particular to me. I have a new question in follow up, though, and I will post that separately. cf