Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes - Firefox 46.0.1 Crash Report [@ shutdownhang | js::UncheckedUnwrap ]

  • 2 balas
  • 1 memiliki masalah ini
  • 20 kunjungan
  • Balasan terakhir oleh cor-el

more options

I am just sharing my crashing issues. My computer is not too powerful, but lately I have noticed some hiccups and hanging related issues, and I assume it may be an extension or something that was recently added that I may have overlooked. I am not a Firefox expert, so I thought it would make more sense to share my crash report here and see if someone who is used to reading the crash report data can fill me in on what may be causing the problem.

As I am tech savvy and enjoy learning, if possible can you tell me how you came down to your conclusion? I would like to go through and see if I can follow your logic. Thanks!

https://crash-stats.mozilla.com/report/index/c04a4dd7-ca4b-4c0d-8551-c7cc82160529 ID: c04a4dd7-ca4b-4c0d-8551-c7cc82160529 Signature: shutdownhang | js::UncheckedUnwrap

I am just sharing my crashing issues. My computer is not too powerful, but lately I have noticed some hiccups and hanging related issues, and I assume it may be an extension or something that was recently added that I may have overlooked. I am not a Firefox expert, so I thought it would make more sense to share my crash report here and see if someone who is used to reading the crash report data can fill me in on what may be causing the problem. As I am tech savvy and enjoy learning, if possible can you tell me how you came down to your conclusion? I would like to go through and see if I can follow your logic. Thanks! https://crash-stats.mozilla.com/report/index/c04a4dd7-ca4b-4c0d-8551-c7cc82160529 ID: c04a4dd7-ca4b-4c0d-8551-c7cc82160529 Signature: shutdownhang | js::UncheckedUnwrap

Semua Balasan (2)

more options

bp-c04a4dd7-ca4b-4c0d-8551-c7cc82160529

Signature: shutdownhang | js::UncheckedUnwrap

This is for Sumo's Related Bugs 816784 NEW --- Lots of time spent in WindowDestroyedEvent::Run/js::NukeCrossCompartmentWrappers when closing tabs/windows


Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

more options

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button > Exit (Power button)
  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit

You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode