Keeps crashing randomly
Fresh install with two addons installed (Adblock plus and WOT) Both up-to-date as well as the browser. HELP!
It keeps crashing randomly. Crash Report says:
AdapterDeviceID: 0x1401 AdapterDriverVersion: 10.18.13.5330 AdapterSubsysID: 368e1458 AdapterVendorID: 0x10de Add-ons: %7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20131118.1-signed,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0.5,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.9.1-signed AvailablePageFile: 13705609216 AvailablePhysicalMemory: 5542375424 AvailableVirtualMemory: 3146022912 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 52953088 BreakpadReserveSize: 67108864 BuildID: 20150525141253 CrashTime: 1435873627 EMCheckCompatibility: true Email: mastiercrul5@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1433548647 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1401, AdapterSubsysID: 368e1458, AdapterDriverVersion: 10.18.13.5330 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 752 StartupTime: 1435872877 SystemMemoryUsePercentage: 35 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 17060589568 TotalPhysicalMemory: 8531234816 TotalVirtualMemory: 4294836224 URL: https://www.facebook.com/groups/GirlsPlayWow/10153183891769272/?notif_t=group_comment_follow User32BeforeBlocklist: 1 Vendor: Mozilla Version: 38.0.5 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Diperbarui oleh Qahnaarin55 pada
Solusi terpilih
Turns out it was a bad RAM stick on my computer I guess. after replacement, the problem has gone away. Thank you for your help!
Baca jawaban ini dalam konteks 👍 0Semua Balasan (5)
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
IDs only
bp-7e5a999f-1d34-4574-b109-9157f2150703 bp-42676a6a-576e-489a-8e3f-675a62150703 bp-25da966d-1a4b-4a42-90f8-d09cd2150703 bp-9e5d326d-8630-42ae-b417-6fd472150702 bp-bc1eb147-aef4-4a04-bd15-5c6882150702
Most recent Report ID (1) bp-7e5a999f-1d34-4574-b109-9157f2150703
Signature js::GCMarker::processMarkStackTop(js::SliceBudget&) More Reports Search UUID 7e5a999f-1d34-4574-b109-9157f2150703 Date Processed 2015-07-03 05:11:22.150007 Uptime 33 Last Crash 74 seconds before submission Install Age 2351634 since version was first installed. Install Time 2015-06-05 23:57:27 Product Firefox Version 38.0.5 Build ID 20150525141253 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xfc0a0 User Comments App Notes
AdapterVendorID: 0x10de, AdapterDeviceID: 0x1401, AdapterSubsysID: 368e1458, AdapterDriverVersion: 10.18.13.5330 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
Processor Notes i-1a7fded2.1281:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
Adapter Vendor ID
0x10de
Adapter Device ID
0x1401
Total Virtual Memory
4294836224
Available Virtual Memory
3556909056
System Memory Use Percentage
29
Available Page File
14274211840
Available Physical Memory
5989543936
Report ID 2 bp-42676a6a-576e-489a-8e3f-675a62150703
Signature RtlEnterCriticalSection | je_free | nsTArray_base<T>::~nsTArray_base<T>() | nsHtml5TreeBuilder::~nsHtml5TreeBuilder() More Reports Search UUID 42676a6a-576e-489a-8e3f-675a62150703 Date Processed 2015-07-03 05:10:06.103033 Uptime 31 Last Crash 33 seconds before submission Install Age 2351560 since version was first installed. Install Time 2015-06-05 23:57:27 Product Firefox Version 38.0.5 Build ID 20150525141253 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE Crash Address 0x5 User Comments App Notes
AdapterVendorID: 0x10de, AdapterDeviceID: 0x1401, AdapterSubsysID: 368e1458, AdapterDriverVersion: 10.18.13.5330 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
Processor Notes i-1a7fded2.1281:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
Adapter Vendor ID
0x10de
Adapter Device ID
0x1401
Total Virtual Memory
4294836224
Available Virtual Memory
3703660544
System Memory Use Percentage
28
Available Page File
14379266048
Available Physical Memory
6070661120
Report ID 3 bp-25da966d-1a4b-4a42-90f8-d09cd2150703
Signature js::GCMarker::processMarkStackTop(js::SliceBudget&) More Reports Search UUID 25da966d-1a4b-4a42-90f8-d09cd2150703 Date Processed 2015-07-03 05:09:33.900408 Uptime 6856 Last Crash 14003 seconds before submission Install Age 2351527 since version was first installed. Install Time 2015-06-05 23:57:27 Product Firefox Version 38.0.5 Build ID 20150525141253 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x6c00 User Comments App Notes
AdapterVendorID: 0x10de, AdapterDeviceID: 0x1401, AdapterSubsysID: 368e1458, AdapterDriverVersion: 10.18.13.5330 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
Processor Notes i-4f6345b8.23117:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
Adapter Vendor ID
0x10de
Adapter Device ID
0x1401
Total Virtual Memory
4294836224
Available Virtual Memory
3096035328
System Memory Use Percentage
32
Available Page File
14018224128
Available Physical Memory
5789851648
Report ID 4 bp-9e5d326d-8630-42ae-b417-6fd472150702
Signature arena_run_tree_remove | je_malloc | moz_xmalloc | nsInputStreamPump::Create(nsInputStreamPump**, nsIInputStream*, __int64, __int64, unsigned int, unsigned int, bool) More Reports Search UUID 9e5d326d-8630-42ae-b417-6fd472150702 Date Processed 2015-07-02 22:17:23.659208 Uptime 389 Last Crash 393 seconds before submission Install Age 2326796 since version was first installed. Install Time 2015-06-05 23:57:27 Product Firefox Version 38.0.5 Build ID 20150525141253 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x2709844 User Comments App Notes
AdapterVendorID: 0x10de, AdapterDeviceID: 0x1401, AdapterSubsysID: 368e1458, AdapterDriverVersion: 10.18.13.5330 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
Processor Notes i-2b8054e3.26725:2015; MozillaProcessorAlgorithm2015; client_crash_date is unknown; skunk_classifier: reject - not a plugin hang EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
Adapter Vendor ID
0x10de
Adapter Device ID
0x1401
Total Virtual Memory
4294836224
Available Virtual Memory
3425079296
System Memory Use Percentage
32
Available Page File
13919768576
Available Physical Memory
5716107264
Report ID 5 bp-bc1eb147-aef4-4a04-bd15-5c6882150702
Signature js::jit::OptimizeMIR(js::jit::MIRGenerator*) More Reports Search UUID bc1eb147-aef4-4a04-bd15-5c6882150702 Date Processed 2015-07-02 22:10:50.142399 Uptime 1026 Last Crash 1028 seconds before submission Install Age 2326403 since version was first installed. Install Time 2015-06-05 23:57:27 Product Firefox Version 38.0.5 Build ID 20150525141253 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x2bf453d8 User Comments App Notes
AdapterVendorID: 0x10de, AdapterDeviceID: 0x1401, AdapterSubsysID: 368e1458, AdapterDriverVersion: 10.18.13.5330 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
Processor Notes i-56687fa0.11987:2015; MozillaProcessorAlgorithm2015; client_crash_date is unknown; skunk_classifier: reject - not a plugin hang EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
Adapter Vendor ID
0x10de
Adapter Device ID
0x1401
Total Virtual Memory
4294836224
Available Virtual Memory
3428519936
System Memory Use Percentage
32
Available Page File
13885603840
Available Physical Memory
5737181184
Diperbarui oleh Qahnaarin55 pada
Those crashes are probably related to NVIDIA graphics drivers. Check for more recent drivers for that device.
That's about all I can "read" into those crashes. May need a response from someone with more knowledge that I have with reading crash reports.
All of my drivers are up to date. It still crashes =(
Solusi Terpilih
Turns out it was a bad RAM stick on my computer I guess. after replacement, the problem has gone away. Thank you for your help!