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FFX 18.0 is Perpetually Crashing

  • 2 válasz
  • 5 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: Corvidae

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I've submitted several reports to include the ones listed below. I can't use the browser as of now given the frequency of the crashes. I can't perform many tasks without it closing, that is to include just simply going into Tools>Options.

I updated Firefox on the morning of the 11th, and then performed a Windows update later on that day In which the following updates we're installed

Security Update for Windows 7 for x64-based Systems (KB2778930)

Installation date: ‎1/‎11/‎2013 7:30 AM

Installation status: Successful

Update type: Important

Update for Windows 7 for x64-based Systems (KB2786081)

Installation date: ‎1/‎11/‎2013 7:30 AM

Installation status: Successful

Update type: Important

Update for Windows 7 for x64-based Systems (KB2726535)

Installation date: ‎1/‎11/‎2013 7:32 AM

Installation status: Successful

Update type: Recommended

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2736428)

Installation date: ‎1/‎11/‎2013 7:37 AM

Installation status: Successful

Update type: Important

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599)

Installation date: ‎1/‎11/‎2013 7:38 AM

Installation status: Successful

Update type: Important

Update for Windows 7 for x64-based Systems (KB2773072)

Installation date: ‎1/‎11/‎2013 7:38 AM

Installation status: Successful

Update type: Recommended


Security Update for Windows 7 for x64-based Systems (KB2785220)

Installation date: ‎1/‎11/‎2013 7:38 AM

Installation status: Successful

Update type: Important

Security Update for Windows 7 for x64-based Systems (KB2757638)

Installation date: ‎1/‎11/‎2013 7:38 AM

Installation status: Successful

Update type: Important

Windows Malicious Software Removal Tool x64 - January 2013 (KB890830)

Installation date: ‎1/‎11/‎2013 7:41 AM

Installation status: Successful

Update type: Important

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2756921)

Installation date: ‎1/‎11/‎2013 7:45 AM

Installation status: Successful

Update type: Important


  Security Update for Windows 7 for x64-based Systems (KB2769369)

Installation date: ‎1/‎11/‎2013 7:45 AM

Installation status: Successful

Update type: Important

Definition Update for Windows Defender - KB915597 (Definition 1.141.3676.0)

Installation date: ‎1/‎11/‎2013 7:51 AM

Installation status: Successful

Update type: Important


Also, here are the crash reports i've been submitting. I've already run Microsoft Safety Scanner and have no malware flagged, as well as i've run a scan with ESET Smart Security and received nothing back from that either.

http://crash-stats.mozilla.com/report/index/bp-1a597a3c-7feb-4a27-9324-9d8782130114 http://crash-stats.mozilla.com/report/index/bp-af0357cd-5189-4a23-b592-23f412130114 http://crash-stats.mozilla.com/report/index/bp-e2cfae95-21a8-4f42-a1d6-5d42f2130114 http://crash-stats.mozilla.com/report/index/bp-1f89ddb7-889d-424b-8df4-fff552130114 http://crash-stats.mozilla.com/report/index/bp-1931f141-3804-45f5-873b-25aa92130114


Any help would be much appreciated.

I've submitted several reports to include the ones listed below. I can't use the browser as of now given the frequency of the crashes. I can't perform many tasks without it closing, that is to include just simply going into Tools>Options. I updated Firefox on the morning of the 11th, and then performed a Windows update later on that day In which the following updates we're installed Security Update for Windows 7 for x64-based Systems (KB2778930) Installation date: ‎1/‎11/‎2013 7:30 AM Installation status: Successful Update type: Important Update for Windows 7 for x64-based Systems (KB2786081) Installation date: ‎1/‎11/‎2013 7:30 AM Installation status: Successful Update type: Important Update for Windows 7 for x64-based Systems (KB2726535) Installation date: ‎1/‎11/‎2013 7:32 AM Installation status: Successful Update type: Recommended Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2736428) Installation date: ‎1/‎11/‎2013 7:37 AM Installation status: Successful Update type: Important Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599) Installation date: ‎1/‎11/‎2013 7:38 AM Installation status: Successful Update type: Important Update for Windows 7 for x64-based Systems (KB2773072) Installation date: ‎1/‎11/‎2013 7:38 AM Installation status: Successful Update type: Recommended Security Update for Windows 7 for x64-based Systems (KB2785220) Installation date: ‎1/‎11/‎2013 7:38 AM Installation status: Successful Update type: Important Security Update for Windows 7 for x64-based Systems (KB2757638) Installation date: ‎1/‎11/‎2013 7:38 AM Installation status: Successful Update type: Important Windows Malicious Software Removal Tool x64 - January 2013 (KB890830) Installation date: ‎1/‎11/‎2013 7:41 AM Installation status: Successful Update type: Important Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2756921) Installation date: ‎1/‎11/‎2013 7:45 AM Installation status: Successful Update type: Important   Security Update for Windows 7 for x64-based Systems (KB2769369) Installation date: ‎1/‎11/‎2013 7:45 AM Installation status: Successful Update type: Important Definition Update for Windows Defender - KB915597 (Definition 1.141.3676.0) Installation date: ‎1/‎11/‎2013 7:51 AM Installation status: Successful Update type: Important Also, here are the crash reports i've been submitting. I've already run Microsoft Safety Scanner and have no malware flagged, as well as i've run a scan with ESET Smart Security and received nothing back from that either. http://crash-stats.mozilla.com/report/index/bp-1a597a3c-7feb-4a27-9324-9d8782130114 http://crash-stats.mozilla.com/report/index/bp-af0357cd-5189-4a23-b592-23f412130114 http://crash-stats.mozilla.com/report/index/bp-e2cfae95-21a8-4f42-a1d6-5d42f2130114 http://crash-stats.mozilla.com/report/index/bp-1f89ddb7-889d-424b-8df4-fff552130114 http://crash-stats.mozilla.com/report/index/bp-1931f141-3804-45f5-873b-25aa92130114 Any help would be much appreciated.

Módosította: Corvidae,

Kiválasztott megoldás

hello corvide, other users with a similar dual-gpu setup have reported such crashes too. please either configure your pc to use the integrated intel graphics card to render content for firefox.exe or disable hardware acceleration in firefox > options > advanced > general.

Válasz olvasása eredeti szövegkörnyezetben 👍 1

Összes válasz (2)

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Kiválasztott megoldás

hello corvide, other users with a similar dual-gpu setup have reported such crashes too. please either configure your pc to use the integrated intel graphics card to render content for firefox.exe or disable hardware acceleration in firefox > options > advanced > general.

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Ahah! That worked :)

Thanks much!!!!