Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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Scaning from HP Scanner to email client ( Mozilla Thunderbird)

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 19 megtekintés
  • Utolsó üzenet ettől: user01229325

herbertvm
herbertvm
további lehetőségek

I am using an HP LaserJet 1536 dnf MFP. Up to the last three weeks I cannot get the scan document from hp scanner to drop into my email client (Thunderbird). Instead I get error message to use Outlook. Prior to the last three weeks everything was working normally. I would scan a document and direct it to my email client and it would show up as an attachment to my email.

I made sure that the windows software default setting for email was set to Thunderbird which it was. By the way I am using Windows version 8.1.

I called and spent hours with HP Tech Support and they cannot discover a fix to this problem. They said to call Thunderbird Tech Support. any help would be most appreciated.

I am using an HP LaserJet 1536 dnf MFP. Up to the last three weeks I cannot get the scan document from hp scanner to drop into my email client (Thunderbird). Instead I get error message to use Outlook. Prior to the last three weeks everything was working normally. I would scan a document and direct it to my email client and it would show up as an attachment to my email. I made sure that the windows software default setting for email was set to Thunderbird which it was. By the way I am using Windows version 8.1. I called and spent hours with HP Tech Support and they cannot discover a fix to this problem. They said to call Thunderbird Tech Support. any help would be most appreciated.

Összes válasz (1)

user01229325
user01229325
további lehetőségek

This article has some suggestions. It does mention Win10 but maybe it applies to Win8 also. HP does seem to be stuck on Microsoft proprietary non-standards. https://support.mozilla.org/en-US/questions/1179198