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Why do my sync tabs work between Windows and Mac, but bookmarks not syncing?

Beküldve

I have created a new FireFox account to sync between a new Windows laptop and new Mac. My tabs are syncing correctly, so I know they're connected. However, my bookmarks are not syncing. I chose to sync all items when setting up both accounts. I restarted both machines just in case that would help. Thank you for any help you can offer.

I have created a new FireFox account to sync between a new Windows laptop and new Mac. My tabs are syncing correctly, so I know they're connected. However, my bookmarks are not syncing. I chose to sync all items when setting up both accounts. I restarted both machines just in case that would help. Thank you for any help you can offer.

További rendszeradatok

Telepített bővítmények

  • Adobe PDF Plug-In For Firefox and Netscape 18.9.20044
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.121.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • Picasa plugin
  • Shockwave Flash 24.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.5.195
  • 5.1.50907.0

Alkalmazás

  • Firefox 51.0.1
  • Felhasználói ügynök: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
  • Támogatás URL: https://support.mozilla.org/1/firefox/51.0.1/WINNT/en-US/

Kiegészítők

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.7 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • RoboForm Password Manager 8.4.3.4 (rf-firefox@siber.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

Kép

  • adapterDescription: Intel(R) HD Graphics 620
  • adapterDescription2:
  • adapterDeviceID: 0x5916
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.15063.674
  • driverDate: 12-23-2016
  • driverDate2:
  • driverVersion: 21.20.16.4574
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; Using D3D11 API
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Módosított tulajdonságok

Egyéb

  • Felhasználói JS: Nem
  • Akadálymentesítés: Igen
TyDraniu
  • Top 25 Contributor
369 megoldás 2052 válasz

How many bookmarks do you have? (+/-)

How many bookmarks do you have? (+/-)
cor-el
  • Top 10 Contributor
  • Moderator
17774 megoldás 160764 válasz

You can open about:sync-log via the location bar to see if there are recent error logs available.

You can upload a recent log if the log is too big to put in a reply.

You can open <b>about:sync-log</b> via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply. *https://pastebin.mozilla.org/

Kérdés tulajdonosa

TyDraniu said

How many bookmarks do you have? (+/-)

On the Windows computer 10 folders (each contains about 10 bookmarks) and a couple individual bookmarks. All on the Bookmarks Toolbar.

''TyDraniu [[#answer-1053421|said]]'' <blockquote> How many bookmarks do you have? (+/-) </blockquote> On the Windows computer 10 folders (each contains about 10 bookmarks) and a couple individual bookmarks. All on the Bookmarks Toolbar.

Kérdés tulajdonosa

cor-el said

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

There are errors: Name Size Last Modified File:error-sync-1513779892762.txt 87 KB 12/20/2017 8:24:52 AM File:error-sync-1513788953183.txt 12 KB 12/20/2017 10:55:53 AM File:error-sync-1513788958361.txt 18 KB 12/20/2017 10:55:58 AM File:error-sync-1513800143992.txt 10 KB 12/20/2017 2:02:24 PM File:error-sync-1513803204000.txt 22 KB 12/20/2017 2:53:24 PM File:error-sync-1513803912723.txt 6 KB 12/20/2017 3:05:12 PM File:error-sync-1513804513746.txt 15 KB 12/20/2017 3:15:13 PM File:error-sync-1513863809882.txt 11 KB 12/21/2017 7:43:29 AM File:error-sync-1513874241374.txt 6 KB 12/21/2017 10:37:21 AM File:error-sync-1513874619921.txt 15 KB 12/21/2017 10:43:39 AM File:error-sync-1513875331499.txt 6 KB 12/21/2017 10:55:31 AM

How do I interpret this?

''cor-el [[#answer-1053431|said]]'' <blockquote> You can open <b>about:sync-log</b> via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply. *https://pastebin.mozilla.org/ </blockquote> There are errors: Name Size Last Modified File:error-sync-1513779892762.txt 87 KB 12/20/2017 8:24:52 AM File:error-sync-1513788953183.txt 12 KB 12/20/2017 10:55:53 AM File:error-sync-1513788958361.txt 18 KB 12/20/2017 10:55:58 AM File:error-sync-1513800143992.txt 10 KB 12/20/2017 2:02:24 PM File:error-sync-1513803204000.txt 22 KB 12/20/2017 2:53:24 PM File:error-sync-1513803912723.txt 6 KB 12/20/2017 3:05:12 PM File:error-sync-1513804513746.txt 15 KB 12/20/2017 3:15:13 PM File:error-sync-1513863809882.txt 11 KB 12/21/2017 7:43:29 AM File:error-sync-1513874241374.txt 6 KB 12/21/2017 10:37:21 AM File:error-sync-1513874619921.txt 15 KB 12/21/2017 10:43:39 AM File:error-sync-1513875331499.txt 6 KB 12/21/2017 10:55:31 AM How do I interpret this?
cor-el
  • Top 10 Contributor
  • Moderator
17774 megoldás 160764 válasz

Judging by the number of available reports, you regularly appear to have issues with Sync. You can paste the content of a recent error log in a reply. Then we can check what goes wrong. If this is about bookmarks then there can probably be a problem with places.sqlite

If you exceed the allowable size for a reply then save the log to the website posted above and post the link in the reply.

Judging by the number of available reports, you regularly appear to have issues with Sync. You can paste the content of a recent error log in a reply. Then we can check what goes wrong. If this is about bookmarks then there can probably be a problem with places.sqlite If you exceed the allowable size for a reply then save the log to the website posted above and post the link in the reply. *https://pastebin.mozilla.org/

Módosította: cor-el,